Business
6 Must-Follow Tips When Managing Virtual Teams
Virtual and remote teams are becoming much more likely as we near 2020. Working remotely is also gaining popularity among people who just want to work from home.

Virtual and remote teams are becoming much more likely as we near 2020. With all of the communication tools available today, many industries don’t even require brick-and-mortar locations. Plus, you can get employees for big-city companies at small-town salaries. Not to mention the fact that so many organizations have employees in several different countries. In fact, according to Remote.co, remote work has grown by 91% in the last 10 years.
Working remotely is also gaining popularity among people who just want to work from home whenever they have availability throughout the day, such as young parents or caregivers.
According to the Project Management Institute (PMI), there are specific challenges to coordinating people working on multiple projects across time zones, distances, languages,s and cultures. Challenges include:
- Ensuring common understanding despite language and cultural differences, without the benefit of body language and cues from tone of voice.
- Coordinating all team members so everyone is where they need to be when they need to be there and with everything they need to succeed.
- Honoring individual cultures, while creating a common team culture.
So, with all of these employees in all these different locations, across time zones and cultures, it can be easy to lose track of how best to manage them. Here are some tips to help you when managing your virtual teams:
1. Communication – Transparency
When managing virtual teams, there’s no such thing as too much communication. Over-communicate. Since the virtual, or remote, team is scattered, possibly around the globe, make sure that all the gates of communication are open and available. With the communication and team collaboration tools available today, it shouldn’t be difficult to keep those lines open with phone, email, text, chat, video, etc.
There is also no need to beat around the bush. Be clear about the goals and expectations of the team. Don’t let any miscommunication or errors creep into the performance of the team. Keeping the lines of communication open and your expectations transparent will be a great start to bringing your virtual team together.
2. Socialization – Get to know the session
Break the ice and get to know each other by socializing. Encourage a “Get to know your teammates” session. Make it a practice to follow this every time a new individual joins the team, or at specific times during the year, during the holidays, for instance, or just every once in a while.
Include team-building activities among the teammates. A healthy and professional relationship between the team members as well as the manager will always boost the team’s performance rates.
3. Establishment of limits and boundaries
As important as it is to make sure every team member feels like family, it is just as important to set boundaries. There is a science to maintaining interpersonal skills and managing conflicts.
It’ll be up to you to make sure no one gets overridden unnecessarily or offended by any comments from teammates.
4. Schedule shifts – Manage across time zones
Having remote teams across many different time zones may be a huge advantage, especially if your organization has customer service aspects. However, you’ll need to take into consideration the varied time zones of your virtual or remote team and set shifts accordingly. If you can, schedule shifts so there is some overlap of time every day that everyone is working at the same time. That may mean early morning for some and late at night for others.
Don’t let the time difference between New Delhi and New York City come between your goals and the team’s performance. Coordinating and communicating with the team before scheduling shifts is always a good practice!
5. Acknowledging and respecting the cultural differences
Virtual teams are unique in their way. One of the primary reasons is the higher chance of having a vast diversity in the culture. Treat this as a positive aspect of the team in welcoming new ideas, respecting each other, and acknowledging each others’ cultural differences.
Hosting a virtual meet-up or a party in real life once in a while to celebrate Christmas and Chanukah and Gion Matsuri or any others will bond the team and give everyone a little break from the stressful atmosphere, which will result in higher morale and better performance by your team.
6. Cheer on all Team Members
Trust your team members and their capabilities. Guide them during their failures and motivate them towards reaching goals. At the same time, never fail to congratulate and cheer on the team or members of the team when they go the extra mile for the organization.
Sending handwritten thank you cards to members of your virtual team to thank them for their contribution or excellence in performance can never hurt either!
There are numerous benefits to having a remote workforce, including benefits to employees’ mental health due to a healthy work/life balance, greatly increased productivity, and benefits to the environment with fewer cars on the road. Studies also suggest that older workers prefer working remotely because they can keep their skills current with evolving technologies and it is preferred by younger workers because they desire more flexibility.
So, now that you’ve decided that a remote workforce isn’t such a bad idea, you should probably look at ways to manage the administrative part of your virtual team. By implementing a time tracking system like Track.ly by 500 apps, you will be able to ensure your team is hard at work and they will be able to track their hours automatically, alleviating the need to document each time they start and stop working throughout the day. Benefits of using time tracking software such as Track.ly include:
- The ability to track activity and gain insights into your team’s activity levels and engagement with frequent screenshots and tracking mouse movements and keystrokes.
- The ability to boost productivity by being able to see where workers are most effective and where they can use some assistance.
- The ability to integrate payroll to improve billing accuracy and reduce manual administrative work. There are several payroll software integration options.
Managing a virtual team from anywhere is possible. Following the tips above and implementing efficient time-tracking software will give you a good start on ensuring you have the right teams, in the right places with the right tools.
Helpful Resources:
1. Peel Remote App: An Easy Solution For Home Digitization
2. Do Human Translators Have a Reason to Be Afraid of Advancing Technologies
3. Artificial Intelligence And Its Demands To The Programmers
4. 7 Latest Tech Automobile Advancements
5. E-commerce Chatbots: 13 Ways to Increase Sales, Conversions & Retention
6. Top 10 Artificial Intelligence (AI) App Development Trends
Business
How To Create A Seamless Checkout Experience
Ultimately, a seamless and positive checkout experience can boost customer satisfaction and create a stronger association with your brand.

The checkout process is an integral part of the customer journey, significantly influencing purchasing decisions. An ideally designed checkout page can streamline the buying experience, leading to an increase in conversion rates.
Moreover, a well-organized, intuitive checkout experience can motivate customers to complete their transactions, enhancing the abandoned cart recovery rate. Ultimately, a seamless and positive checkout experience can boost customer satisfaction and create a stronger association with your brand.
This connection often translates into repeat purchases and invaluable word-of-mouth referrals from satisfied customers. If these are your business goals, then read on for five excellent ways to create a seamless checkout experience.
1. Provide More Payment Options
Diversifying payment options is critical to facilitating a smooth and flexible customer checkout process. By accommodating various payment methods, you cater to various customer preferences. Traditional credit and debit card payments, digital wallets, bank transfers, and even options like cash on delivery should be considered.
It’s important to understand that payment preferences can vary significantly depending on your target audience and their geographical location. For example, customers from different regions may prefer specific local payment methods. By offering these options, you demonstrate respect and understanding of your customer’s needs and preferences, which can significantly boost your conversion rates.
Lastly, remember that security is a paramount concern regarding online transactions. Ensure all your payment options are secured and trusted to prevent potential data breaches or ecommerce fraud. Transparency about security measures can build customer trust and encourage more transactions.
2. Ensure Your Checkout Page Is Mobile-Friendly
With the rapid rise in mobile device usage, ensuring that your checkout page is mobile-friendly is more important than ever. Users should be able to navigate your checkout page easily, fill in their details, and complete the purchase without experiencing any glitches or frustrations, regardless of their device.
A mobile-friendly checkout page is not just about compatibility but also about design. The design must be intuitive, with clear calls to action and minimal input fields. Moreover, the text and buttons should be sufficiently large to facilitate easy touch interactions.
Testing is vital in ensuring mobile friendliness. Regularly test your checkout process on different devices and browsers to spot any issues. Remember, a smooth mobile checkout experience can increase conversions and customer satisfaction.
3. Allow Guest Checkout
While it’s beneficial for businesses to have customers create accounts for future marketing and retargeting, it’s important to respect the customer’s choice. Mandatory account creation can deter customers, causing them to abandon their carts and reducing your conversion rates.
Offering a guest checkout option can enhance the user experience by speeding up the checkout process. It caters to customers in a hurry or those who don’t want to commit to an account. While you can still encourage account creation by highlighting its benefits, the choice should ultimately be left to the customer.
Remember, the aim is to reduce barriers to purchase. A simple and straightforward guest checkout process can significantly improve your conversion rates and customer satisfaction, even if it means potentially missing out on gathering some customer data.
4. Create A One-Page Checkout Page
A one-page checkout design is a strategy that can streamline your checkout process by minimizing the number of steps needed to complete a purchase. This approach reduces the likelihood of customers abandoning their carts due to a complicated or lengthy checkout process.
A one-page checkout page should include essential fields such as billing and shipping information, payment methods, and an order summary. This page should be designed with simplicity and user-friendliness in mind. Also, use auto-fill features where possible to speed up the process.
Bear in mind that this strategy doesn’t suit every business. For example, businesses with a large number of stock-keeping units or complex shipping rules might need more pages for a comprehensive checkout process. However, if a one-page checkout fits your business model, it can significantly improve the user experience and conversion rates.
5. Utilize “Buy Now” Buttons
‘Buy Now’ buttons can greatly enhance the user experience by offering a quick and straightforward way to make a purchase. These buttons allow customers to bypass the traditional shopping cart route, facilitating an immediate checkout process.
When implementing the ‘Buy Now’ buttons, ensure they are placed strategically. They should be easily visible, usually close to the product details. Additionally, their design should be compelling and consistent with your brand identity to attract customers’ attention.
However, while the ‘Buy Now’ buttons can accelerate checkout, they should be used thoughtfully. For some customers, particularly those intending to buy multiple items, the traditional cart process might still be preferable. Therefore, ensure you offer both options to cater to different shopping styles.
Also, be aware that the ‘Buy Now’ buttons require a robust system in the background to ensure a seamless and secure immediate transaction. Balancing convenience and security is the key to the effective utilization of the ‘Buy Now’ buttons.
Conclusion
Optimizing the checkout process is integral to boosting conversion rates and customer satisfaction. Diverse payment options, a mobile-friendly design, guest checkout options, and streamlined processes such as a one-page checkout or ‘Buy Now’ buttons all contribute to a user-friendly buying experience.
Remember that it’s crucial to balance customer convenience with robust security measures and to cater to varying customer preferences. When implemented effectively, these strategies can significantly improve your business’s performance and customer retention.
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