Communication is essential in every business. One of the most used methods of communication in an organization internally and externally is through email. Since email is an in-demand way to reach out to your co-workers and your clients nowadays, there are now many mail service providers in the market whose purpose is to send, receive, and store files.

However, each service provider has its advantage and disadvantage; that’s why it’s essential to choose one from whom your business will benefit the most. With a wide range of email providers to choose from, it can be challenging to determine which one to utilize. To help you out below is an example of how to pick the most suitable mail service provider for your business.

Determine Your Purpose For Utilizing It Before investing in mail services for your business, it’s essential to define your primary purpose and why you need to utilize it. Know the types of messages and files that your company usually creates and receives. If you can determine your business needs, you can easily find the best mail service provider based on your business requirements.

There are email platforms that are free to use. Still, suppose you want to rent or own your email server. In that case, you must consider how many employees will be using it to know the email addresses required and how you will use it to improve your business operations and the software and devices you’ll be using.

1. Consider The Features You Need

The essential factor to look for in email service providers is the features. You must be keen at checking on what attributes your business can gain from them. The purpose as to why you’re availing of mail service will determine the features that you must consider, and here are some of them:

Templates – If you’re into email marketing, it would be easier for you to draft out your emails in a simple yet presentable way through the available templates. Suppose your business needs to send emails to your clients constantly. In that case, an email service provider that offers a wide range of template designs, a mobile-friendly interface, and flexible layouts is an efficient choice.

Coding Accuracy Support System (CASS) Certification – This is software encrypted in an email platform that provides more helpful hints, especially if your business is into the shipping industry because it ensures that addresses, city names, street names, and zip codes are all standardized in USPS guidelines to avoid errors inputting the personal information of your clients.

Automation – This feature lets you schedule the delivery of messages to people at the right time. Automation is a user-oriented feature because you have to create your template and set a particular date, time, and contacts where it will be sent to. It’s a feature that you can utilize if you’re on holiday, but you don’t want to miss out on updating your clients or workers.

Mobility – One of the reasons you’re availing of mail service is that you want to reach out to your target market or constantly communicate with your employees. Mobility issues can be a significant barrier, so make sure to choose a mail service provider with a user-friendly interface, whether on a mobile device, computer, or tablet. The graphics must also be appealing for all ages, especially if you have senior citizen clients.

Mailbox Storage – Aside from communication methods, your email can serve as a storage of important files, especially if you want to save the storage space of your phones or computers. An email with at least 2GB of storage is ideal. Aside from the mailbox storage, it’s also best to consider the sending size limit. If you only have a limited sending size limit, you may not send or receive large files.

2. Define Your Budget

What’s good about using email as your communication tool in your business is that mail service providers allow you to use their platform free of charge. You’ll only be charged when you want to incorporate email marketing tools. However, if you want an email that’s tailored for your needs or you want your business email server, there are mail service providers that can make it possible for you.

The price that you have to pay usually depends on the employee who’ll use it. Choose a provider that’s flexible in their payment plans. If your business isn’t too focused on email marketing or you’re not a frequent sender or receiver, you may opt for a pay-as-you-go payment plan, wherein you’ll only pay what you’ve used. You may also choose to pay the monthly rates if your business requires many processes that involve the use of email transactions.

3. Check Out Their Customer Service

Like other communication tools, emails are also prone to bugs and other glitches, wherein you need to have technical help to resolve it not to affect your business operations. The right people who can assist you if you encounter the mail service provider’s platform are through their customer service.

Checking out if customer support is available is one of the most neglected factors in choosing a mail service provider. If there’s no one to help you if a problem arises, it may paralyze your operations, and you may not be able to maximize your money’s worth. A provider must have 24/7 support, and you should contact them in different ways, such as through call, text, email, or live support.

4. Final Thoughts

Choosing a mail service provider for your business requires thorough planning and research. It isn’t just a common communication platform. Still, companies nowadays perceive it as one of the essential tools in delivering their products and services to their target market, so your choice may make or break your business.