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What Are Transactional Emails and How Can They Benefit Your Marketing?

Transactional emails are a simple concept, but they are surprisingly difficult to use effectively. Or rather, they are straightforward to use incorrectly.

Published

2 years ago

January 16, 2020

TwinzTech

Transactional emails are a simple concept, but they are surprisingly difficult to use effectively. Or rather, they are straightforward to use incorrectly. Let’s take a quick look at what a transactional email is and how to best deploy them.

1. What Are Transactional Emails?

A transactional email is a type of automated email that is often used by marketers, along with promotional emails. The contrast within a promotional email and a transactional email is that the transactional email is triggered by specific events, interactions, or user preferences for the service or platform they are on. A promotional email is one sent out by the business during their marketing campaign.

Promotional emails are generally targeted at the audience as a whole, whereas a transactional email is more personal and aimed at a specific user. For example, if a customer has filled their shopping cart with items, but then not checked out, a transactional email can automatically be sent to remind them that they have a full shopping cart waiting.

Transactional Emails and Marketing

2. How to Use Transactional Emails

First and foremost, the subject line of your transactional email should immediately make it clear what the email is concerning. Similarly, as soon as the recipient opens up the transactional email, they should only need to skim over the body of the text to gain a full picture of why it is being sent.

You should also aim to make your transactional emails visually appealing, and not just present the recipient with a wall of text. Using HTML instead of plain text enables you to craft a more engaging and exciting email. Make sure that the email contains a direct link to the page your customer needs to visit to solve the issue at hand. For example, if they have abandoned a shopping cart, then include a link that will take them straight back to the checkout page.

Finally, choosing a reliable email provider is also essential if you are going to use transactional emails effectively. In particular, you want as much control as possible when it comes to defining the trigger events that result in an email being sent. Two ever-popular options include Mailgun and SendGrid – check out this article from PieSync for a more detailed comparison. The PieSync blog is a fantastic resource for marketers full of useful articles.

3. How Not to Use Transactional Emails

transactional emails visually appealing

As is always the case with customer communications, you must think carefully about what you say and how you say it. One of the most typical errors that companies make with the transactional emails is that they go overboard on the marketing aspect of it and begin to embellish and exaggerate.

A transactional email is supposed to encourage your users to take a specific action. These emails can easily lead to improved customer engagement and enable you to make a sale where you would otherwise lose one. However, the marketing power of a transactional email lies in the fact that it is genuinely useful to the recipient, not that it is actively trying to sell them more products.

If you utilize them correctly, transactional emails can improve your users’ experience and benefit your business. Remember, simple is better. You don’t just want to send an annoying plaintext email, but you should also avoid weighing it down with excessive baggage. What you say and the way you present it will determine the effectiveness of your messaging.

Business

4 Supply Chain Strategies for Digital Growth

Organizations generally model their supply chain strategies on their business model and customer demands. Supply Chain Strategies for Digital Growth.

Published

1 month ago

May 31, 2022

TwinzTech

Run a Better Business With These Key Tips

Business models continue to adapt to today’s digital economy and consumer demand. For new and established companies to succeed, they have to be equipped with suitable supply chain strategies to meet the standards.

Consumers now tend to want and buy products and services quickly with websites and smartphone apps. Setting up and implementing the ideal strategies to control the supply chain will help businesses grow and increase their profit margin.

A comprehensive and effective plan will ensure that a business can smoothly move products through the supply chain. In addition, operations will efficiently function, costs will reduce, and profitability will increase.

Organizations generally model their supply chain strategies on their business model and customer demands. The following are some of the techniques that can help your business grow.

Table of Contents

1. Customer-Centricity

This strategy streamlines its focus on the needs and preferences of customers. To ensure a customer-centric strategy, a business owner will have to improve the demand forecasting accuracy. It will enable the said company to prepare the inventory products to meet projected demands.

Businesses can pinpoint in-demand trends and products by using inventory management software that has forecasting abilities. The tool will record data concerning sales and stock. It will then provide real-time reports.

By using this strategy, organizations will be able to improve their financial performance while providing excellent customer service. Regular monitoring of demand will allow business owners to enhance their collaboration with suppliers, which will help in the efficient handling of new inventory.

2. Predictive Business

Setbacks like delayed shipment and machine malfunction will happen at times. However, businesses will be able to prevent most of these issues by quickly attending to them with the help of predictive technology.

By using predictive maintenance, a business can obtain a clear and concise view of its entire operation – including assets, products, and equipment. Insight can also be gained regarding product improvements and cost minimization methods.

3. Intelligent Automation

There’s no denying that businesses, regardless of industry, have embraced the integration of automation. This has been a very effective supply chain management strategy. Automation includes delivery drones, autonomous forklift trucks, and software solutions to streamline warehouse management.

Manufacturing companies maximize their supply chain’s potential by using intelligent automation. This solution utilizes robotic processes, AI, and software engineering practices to automate complex business operations. Manufacturers use this tool to mass-produce consumer-friendly products.

This will undoubtedly boost the revenue and sales of a business. Also, the flexibility automation provides allows companies to manufacture products when they’re needed – instead of manufacturing large quantities at once.

4. Total Visibility

For the supply chain to be managed appropriately, business owners will need complete visibility into every process and its role. Executives will have to monitor the production and delivery of the products. They will also have to regularly assess sales data to determine any future disruption in the supply chain.

With real-time supply chain visibility, management will be able to identify anomalies in the supply chain. They can also make quick adjustments to the production process or inventory to rectify the anomaly. This will go a long way in minimizing risks and spending.