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What Are Transactional Emails and How Can They Benefit Your Marketing?

Transactional emails are a simple concept, but they are surprisingly difficult to use effectively. Or rather, they are straightforward to use incorrectly.

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Transactional emails are a simple concept, but they are surprisingly difficult to use effectively. Or rather, they are straightforward to use incorrectly. Let’s take a quick look at what a transactional email is and how to best deploy them.

1. What Are Transactional Emails?

A transactional email is a type of automated email that is often used by marketers, along with promotional emails. The contrast within a promotional email and a transactional email is that the transactional email is triggered by specific events, interactions, or user preferences for the service or platform they are on. A promotional email is one sent out by the business during their marketing campaign.

Promotional emails are generally targeted at the audience as a whole, whereas a transactional email is more personal and aimed at a specific user. For example, if a customer has filled their shopping cart with items, but then not checked out, a transactional email can automatically be sent to remind them that they have a full shopping cart waiting.

Transactional Emails and Marketing

2. How to Use Transactional Emails

First and foremost, the subject line of your transactional email should immediately make it clear what the email is concerning. Similarly, as soon as the recipient opens up the transactional email, they should only need to skim over the body of the text to gain a full picture of why it is being sent.

You should also aim to make your transactional emails visually appealing, and not just present the recipient with a wall of text. Using HTML instead of plain text enables you to craft a more engaging and exciting email. Make sure that the email contains a direct link to the page your customer needs to visit to solve the issue at hand. For example, if they have abandoned a shopping cart, then include a link that will take them straight back to the checkout page.

Finally, choosing a reliable email provider is also essential if you are going to use transactional emails effectively. In particular, you want as much control as possible when it comes to defining the trigger events that result in an email being sent. Two ever-popular options include Mailgun and SendGrid – check out this article from PieSync for a more detailed comparison. The PieSync blog is a fantastic resource for marketers full of useful articles.

3. How Not to Use Transactional Emails

transactional emails visually appealing

As is always the case with customer communications, you must think carefully about what you say and how you say it. One of the most typical errors that companies make with the transactional emails is that they go overboard on the marketing aspect of it and begin to embellish and exaggerate.

A transactional email is supposed to encourage your users to take a specific action. These emails can easily lead to improved customer engagement and enable you to make a sale where you would otherwise lose one. However, the marketing power of a transactional email lies in the fact that it is genuinely useful to the recipient, not that it is actively trying to sell them more products.

If you utilize them correctly, transactional emails can improve your users’ experience and benefit your business. Remember, simple is better. You don’t just want to send an annoying plaintext email, but you should also avoid weighing it down with excessive baggage. What you say and the way you present it will determine the effectiveness of your messaging.

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Blockchain

Can Tokenization of Asset Bring More Investment From the Masses

Tokenization of assets isn’t a new phenomenon, but unlike the waves in the past STOs, this time, it might tip the balance in favour of decentralized finance.

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Ripple Cryptocurrency

In a new article, Coindesk has predicted that the Cryptocurrency’s DeFi sector is set to see a resurgence of Security Token Offerings (STOs) and has predicted “a sixfold increase in the total dollars raised using such funding methods over the next four years.”

Tokenization of assets isn’t a new phenomenon, but unlike the waves in the past STOs, this time, it might tip the balance in favour of decentralized finance. The article further predicted that “more private companies will bypass traditional initial public offerings (IPO) and instead use blockchain technology to digitize the capital-raising process.”

Although traditional capital markets and venture capital firms have ceded some prime money-making to DeFi, doing away with conventional IPOs might be a significant first step to democratizing venture financing.

Past the debacle of early blockchain ICOs, where the process by which a company ICOs was easy, but the lack of related regulations within the US and abroad around ICOs had led to many fraudulent crowd sales, illegal airdrops, and outright scams. This, in turn, had tarnished the reputation of blockchain-based projects. However, tokenizing assets and either fiat-backed or cryptocurrency backed by gold and silver have dramatically increased confidence in the crypto-asset markets.

The tokenization of assets that represents a real tradable asset, in reality, is quite similar to the process of securitization. An STO, with increasing frequency, is also used to describe a share in a company, ownership of a piece of real estate, or participation in an investment fund. These security tokens are also tradeable on secondary markets.

The new token economy offers to open up the investment world making it more transparent, efficient, and fair. The simplicity of tokenization will also help in reducing the friction surrounding the creation, purchase, and sale of securities.

In addition, it will bring several advantages for both buyers and sellers that will include:

1. Increased Liquidity of the Market:

The tokenization of illiquid assets in private hands, specifically art, real estate, and the likes, will significantly boost the market’s liquidity. Not only will it make it possible to liquidate the illiquid assets partially, but the ability to trade the security tokens in the secondary markets will also increase the trading activity bringing with it a broader base of traders and investors.

The “liquidity premium” alone makes it worthwhile to tokenize illiquid assets capturing more excellent value for the underlying assets.

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2. Making Transactions Faster and Cheaper:

The intelligent contracts attached with the tokens and their automated execution upon the meeting of coded terms in the smart contract will mean automation and lack of administration of much cheaper transactions. The buying and selling of the security tokens will require lesser intermediaries, faster deal execution and lower transactional fees.

3. Increased Transparency:

Since a security token is also essentially a smart contract, it can be embedded with the owner’s responsibility and rights. The fact that records on a blockchain are immutable searches, provenance and trading history would be a cinch. The entire chain of ownership rights, responsibility, and origin of the security token will be entirely transparent.

4. Greater Accessibility:

Most importantly, tokenization could open up the investment world to a large audience. The high liquidity, market movement, lower investment amounts, and shorter periods required to hold the token can make the token economy to the average investor. Like the ticket divides an illiquid asset, the tokens themselves are readily divisible into smaller and smaller fractions enabling even a small investor to participate in the token economy.

With automated workflows and cheaper and cheaper processing costs, and token administration, the minimum investment amounts will fall further. This will also increase liquidity allowing investors to hold the investments for shorter periods before cashing in. The trading is made even more robust due to secondary markets that operate 24/7.

5. Easier Asset Conversion:

With the DeFi market making the conversion of crypto assets into fiat currency more readily available, the same will become true for security tokens. By providing greater liquidity to an average investor that often shies away from investment into illiquid assets due to fear of the lengthy process of conversion of an illiquid asset into a liquid one.

If anything, the strong emergence and success of the DeFi market have shown us that making finance decentralized, transparent, and easily accessible will bring in more investors, not less, and lead to the market’s democratization.

In conclusion, the advent of a token economy will lead to a more transparent, liquid, accessible, and just financial and investment system that will serve more and more people via financial products and investment opportunities for all.

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