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4 Pieces of Tech That Will Help to You Grow Your Business

Here’s the technology you need by your side if you want to grow your business: 4 pieces of tech that will help to you grow your business.

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Completing Your Business with the Right Tech

Are you determined to transform your small business into an industry-leading organization? If you’re serious about scaling these incredibly lofty heights, you seriously need to consider investing in the four tech pieces listed below.

Here’s the technology you need by your side if you want to grow your business:

1. The cloud

If you haven’t already started making full use of cloud computing, you’re seriously missing out. This tech tool will save you a boatload of cash when it comes to data storage. It will provide you with a host of resources that facilitate instant scalability. It will allow you to collaborate with your workforce in a much more transparent and more coherent fashion.

When you decide to invest in cloud computing technology, make sure that you invest in a cutting-edge security solution to go with it. With industry-leading threat protection such as Microsoft 365 security at hand, you won’t have to worry about your cloud being hacked into by a third-party.

Cloud Computing Services

This adaptive security solution will allow you to track your data movement across the cloud, which will help you respond to threats as and when they place.

2. Internet of Things

The Internet of Things isn’t just a luxury tool designed to make life easier for you in your office space. It isn’t just there to help you turn the lights on and off without getting up out of your seat. This tech also serves a practical purpose — it can also be used to streamline your day-to-day operations’ efficiency.

With the IoT at hand, you will be able to forge better connections across your devices. In turn, this will allow you to monitor your workforce via a remote connection, thus allowing you to keep a closer eye on your employees without having to physically stand behind them at all conceivable points in the day.

Business Challenges with Legacy-IoT integration

3. VoIP

Voice over Internet Protocol (VoIP) is another type of technology that you should now seriously consider investing in. Once you have this communication solution set up in your office space, you will reap the following benefits on a day-to-day basis:

  • Lower communication costs
  • Increased accessibility
  • Complete flexibility and portability
  • Higher scalability
  • Clearer voice quality
  • Multitasking is facilitated

VoIP can Fuel Workplace Productivity

4. Live chat

Today’s customers don’t like to be kept waiting, that much cannot be denied. They want answers to their questions… and they want them now. Of course, you cannot be on your company phone at all points in anticipation of a customer calling you up. What you can do, however, is integrate a live chat feature onto your company website.

This will provide your customers with a platform on which to ask questions and air their grievances. Your live chat solution will then respond to them instantly to help them sort out whatever issues they have there and then.

Do you want your business to reach its full potential? If so, you seriously need to consider investing in the four technologies listed above.

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Business

Upgrades That Will Help Your Business Thrive

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

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Upgrades That Will Help Your Business Thrive

Continuous improvement should be the primary goal of any business.  While it takes time and effort and some financial outlay, it’s crucial to continue growing and striving toward becoming the leader in your field.

This guide offers 13 ideas to help your business grow, increase your customer base, improve your productivity and boost your bottom line.

Start With A Solid Foundation

Before you commit to growth you should ensure your business is built on solid ground.  Here are some tips to help you begin:

Know your business – the use of tools such as benchmarking, market research and trend analysis will help you get a better picture of the factors affecting your business.

Take charge of your finances Make a commitment to understanding your daily, weekly, and monthly figures. Unless you have a dedicated accountant, you need to have a thorough understanding of your financial situation.

Prioritize your goals – identify those business goals which can be achieved relatively quickly and those which will require more time and financial investment. Make sure the goals you set are relevant and can be achieved in a realistic timeframe.

Develop a plan – once you’ve identified your goals, you will need to develop strategies to realize them and the best means of implementing those strategies.

Make your results measurable – work out how you are going to measure your results.  You may want to introduce devices such as a point system or desired percentage increase.

13 Ways To Upgrade Your Business

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

Include reviews – today’s consumers place great value on the opinions of their peers when it comes to buying products. Upgrading your website to include customer reviews will help to increase sales and boost customer confidence. Be sure to include both good and bad reviews if you want to be taken seriously.

Upgrade your internet an upgrade to FTTP (fiber to the premises) now will pay big dividends for your business down the line and it doesn’t have to cost you anything.  Qualifying businesses connecting to high-speed NBN plans can enjoy a $0 upfront cost.

Computer Monitor and Other Remote Work Must-Haves

Introduce automation – there is a multitude of software and applications designed to reduce labor costs and increase productivity. Many are inexpensive and can free up small business owners, allowing them to focus more on growing their core business.

Increase your social media presence – rather than just a Facebook page and a presence on Instagram and Twitter, you should look at other forms of customer interaction such as articles, sponsorship, blogs, and webinars.

Start networking – as well as an online presence, you need to get out there more and attend industry-related events such as expos and seminars.  This is, not only to network with others in your field but also to forge new contacts with like-minded businesses, with cross-promotion in mind.

Create a rewards program – think of ways to reward your existing customers to maintain their loyalty and incentivize them to buy from you again.  These could include early access to specials and exclusive offers not available to the general public.

Create an email list – email addresses of existing customers are a valuable resource you should be taking full advantage of.  Send those on your mailing list regular reminders of what you have to offer, but make sure it’s valuable content rather than what could be perceived as spam.

Ask for feedback – another valuable resource is your customers’ opinions.  Ask them what they think of your products and then use this feedback to improve your product line and customer service.

Streamline your business – identify which products aren’t selling, which employees aren’t performing and any other areas that may be holding you back.  Make changes and be ruthless on behalf of your business.

Reduce overheads – look at ways to cut costs within your business such as transitioning to a remote workforce or outsourcing business processes such as payroll, HR, and bookkeeping.

Invest in your people – good staff morale translates into good customer service. Provide your employees additional training, advancement opportunities, and a fair wage to ensure a healthy company culture.

Improve your credentials – reduce your carbon footprint, introduce sustainable processes and practice corporate responsibility in order to retain and grow your customer base.

Increase cybersecurity upgrade your cybersecurity systems to make sure you are protected from the latest threats from hackers, malware, etc.  This is particularly important if you have a remote workforce.

Roughly half of all small businesses don’t make it past their fifth year of operation, so continuous improvement needs to be a priority from day one. Adopting just a few of the measures suggested here should help keep your business on trend, competitive, and above all, profitable.

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