Connect with us

Cloud Computing

Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business

Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business, The saying goes as the customer is always right.

mm

Published

on

Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business

The saying goes as the customer is always right, and as far as it is true, the secret of your business success is to make everything related to it is customer-centric. As per the latest study, about 85% of the sales and service executives oversee that customer service is the critical differentiator to define the competitiveness of a business.

In whichever business customer service is lacking in quality, there the customers tend to skip out. About 52% of the customers also responded to the survey that they skipped brands with shoddy service. Yet, other alarming statistics also show that loss in revenue due to poor customer services is about 1.6 trillion US dollars annually in the case of major US brands.

1. Why is Salesforce the best choice?

So, to ensure that your customers have a very positive experience with your brand and a rewarding buying journey, businesses need to get hold of a reliable customer service platform. When it comes to choosing an ideal CRM platform, which is dedicated to sales and customer support, here, let’s discuss why Salesforce Service Cloud is a perfect choice for businesses of varying scales.

Enjoy full peace of mind: It is a proven fact that the peace of mind for businesses and brands comes from using the most reliable platform. Over time, Salesforce Sales Cloud had been proven out to be the best by growing their client base and also had been recognized as a leader in cloud-based CRM applications.

Saving money: The users of Salesforce can ideally avoid costly hardware installation and time-consuming infrastructure management. There is no need for on-site hardware installation at all with Salesforce as it is entirely cloud-based. The users need to have an uninterrupted internet connection and a conventional browser to get access to everything they need in terms of sales and customer support CRM.

Instant start: it is easy to set up Salesforce Sales Cloud in a few minutes. This is a powerful CRM out-of-the-box, and Sales Cloud is custom-designed to start instantly with complete features as soon as you install it. It will enable users to immediately and effectively connect with the customers without the need for any time-consuming setup and configuration.

Easy customization: Based on the growing needs of your business, one can quickly expand the capacity of your CRM on Salesforce. If you like something better than just the standard off-the-shelf solutions the base version offers, Sales Cloud provides a lot of configurable options in customization for various industries. There are many third-party apps also, which makes it easy to use with a lot of pre-built components.

2. How Salesforce improves your selling process?

Enlighten the employees: Business users of Salesforce can quickly educate the sales team with the informational resources of Sales Cloud. The Sales Center, as offered by Flosum.com of Salesforce, comes with many custom designed insights to optimize the potential for sales in each of the employees using it. One can find a lot of long-form content in an easy-to-navigate form.

Accommodating different clients: Users can tailor fit the sales approach to various clients like B2B and B2C etc. This is a beneficial feature for small businesses also to handle everything under one roof.

Better strategies: Using Sales Cloud, one can optimize their lead acquisition strategy and attain more clients. It is easy to learn and practice the best strategies by identifying the right target audience and get access to detailed client data to offer them the best solutions to them.

Improve on the go: While on Salesforce Cloud, it is easy to monitor your performance and identify the flaws in your strategies through the minute-by-minute analytics as well as insightful reports. This will help the users to review their policies in real-time. The users of Salesforce need not have to wait for the end of the month or a quarter to see if their strategies are working or not.

Sell quickly: On Salesforce, you can easily shorten your sales cycle by automating the adaptive campaigns and offer options in terms of the best next step to each client personally.

Bringing together the right people: Salesforce makes it easier to connect the apt representatives along with the right customers. This makes it easier to manage various sales territories effectively. With this feature, one can explore different alternatives to the territory model and define the assignment rules to identify users with the best territory roles.

Manage customer quotes: Salesforce comes with built-in capabilities for quote preparation, which makes it possible for the sales representatives to populate the quotes automatically. These may contain critical customer information and also create professional PDFs using standard templates and forward those to customers directly in a few clicks.

3. Salesforce helps collaborate better.

Bringing teams together: Salesforce cloud effectively brings the sides together on the social feeds. The users can easily manage the projects, track the progress of each separately, and effectively collaborate at the central, which makes it easy to access the location.

Gauge the reactions: The information-gathering tools of Salesforce will help gain real-time insights and feedback on their products, services, programs, and campaigns. One can easily create polls to gather user information and also do direct messaging on the Salesforce platform.

Global connectivity: With a vast community there around, it is easy for the users to find experts on any matters related to Salesforce usage and features that can provide answers to your queries and valuable insights.

Automated CPQ: One can effectively use the Salesforce Lightning platform to automate their CPQ and easily incorporate the customer support information to it for better and cross-sell and up-sell opportunities.

Effective info sharing: By giving limited access to each authorized employee to the most relevant files and information across the centralized platform, information sharing becomes more comfortable. One can access the rich libraries, shared data, and also establish needed alerts on information updating.

Finally, the best part of using a centralized CRM is that you can access the date from anywhere anytime. Sales Cloud is easily accessible from any part of the world, on any internet-enabled device. Now, Salesforce CRM comes with a ‘mobile-first’ layout, which makes it easier for business decision-makers to access it from their smartphone on the go.

We are an Instructor's, Modern Full Stack Web Application Developers, Freelancers, Tech Bloggers, and Technical SEO Experts. We deliver a rich set of software applications for your business needs.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

What is Cloud-Native Technology And Should You Use It?

Cloud-native technology is a set of principles used to build and manage applications that can completely leverage cloud computing benefits.

mm

Published

on

Cloud Computing Services

The arrival of cloud computing technology has revolutionized the way modern businesses operate. It offers a wide array of benefits, including increased flexibility, reliability, and scalability. It’s become one of the key catalysts behind the digital transformation of new-age business organizations.

Whether you’re running a small startup or a global corporation, you likely already use cloud computing in some form or the other. Even if you’re running an offline enterprise, you must have used cloud servers to store your business data and other digital assets.

It isn’t surprising that the global cloud computing market was worth $371.4 billion in 2020. Moreover, it’s estimated to reach $832.1 billion, with a CAGR of 17.5%. The popularity of cloud computing has further skyrocketed due to the current COVID-19 pandemic.

This means cloud computing is capable of much more than simple storage. You have to know how to gear its potential to the fullest. This is where cloud-native architecture steps into the picture. It lets you leverage the full capabilities of cloud-based environments to build and run business applications.

However, if you are latest to the world of cloud computing, you might be sceptical about using cloud-native applications for your business. In this blog, we’ll delve deeper into the world of cloud-native technology and identify its pros and cons. Let’s get started.

Cloud Computing The Pros Cons

1. What is Cloud-Native Technology?

Put merely, cloud-native technology is a set of principles used to build and manage applications that can completely leverage the benefits of cloud computing. This, in turn, means developing, testing, deploying and operating software applications on the cloud end-to-end.

Cloud-native applications are different from their cloud-based counterparts. Unlike cloud-native applications, cloud-based ones are modified to work in cloud-based environments. That’s why they don’t let you exploit all the benefits of cloud computing models.

On the other hand, cloud-native applications are specifically built for the cloud. Typically, they comprise independent and loosely coupled components called microservices. Each microservice is a small application that performs a specific business function or task.

These microservices communicate with each other using application programming interfaces (APIs). Also, they’re grouped into containers and eventually deployed on the cloud. This approach of software development is in sharp contrast to the traditional style of building monolithic applications.

Are you still wondering whether it’s a good idea to start utilizing cloud-native development? Let’s take a look at its advantages and disadvantages to help you make an informed decision.

leverage cloud computing benefits

2. Benefits of Cloud-Native Technology

According to a 2018 report by IBM, 77% of non-cloud apps will switch to cloud-based environments by 2021. Also, 25% of existing cloud-based apps will be revamped to become cloud-native. With 2 out of 3 companies already leveraging cloud-native technology, it’s high time you consider using it.

Here are the key benefits of using cloud-native applications for your business:

a. Scalability

Cloud-native applications that are equipped to handle 50 users can also accommodate 500 users when the time comes. This is because cloud environments allocate resources on-demand.

Also, you can improve their functionality by tweaking individual components instead of disrupting the entire application. It ensures that once an application is built, it can easily accommodate your business’s growing needs.

b. Speed

The use of independent microservices and containers ensures that cloud-native apps can be easily tested and modified. Instead of working on the entire application, a developer can focus on weeding out bugs in specific microservices. This, in turn, escalates the overall speed of the development process.

c. Automation

Most modern cloud-native apps are designed to support DevOps and agile practices. This, in turn, helps automate various tasks, such as software deployment, delivery, and maintenance.

Logical Reasoning aided by Automation

d. Resilience

Cloud-native applications are mostly immune to any faults in the network, hardware, or software. Even when there’s a failure, you can quickly isolate it to a specific component. This, in turn, means cloud-native apps are fault-tolerant and offer higher uptime.

e. Cost-Effective

Cloud-native development saves you from the hassle of purchasing and configuring specialized hardware to test and deploy applications. This, in turn, makes the process more cost-effective in the long run.

3. But There’s a Catch…

While the advantages of cloud-native architecture are aplenty, it comes with a few critical shortcomings. To begin with, applications deployed and run on the cloud aren’t immune to cyberattacks and breaches. Also, the security tools and processes used for traditional software applications aren’t fit for cloud environments.

This means you need to use a specialized cloud-native security platform to protect your applications. Such a platform will provide you with the right security tools and processes to handle dynamic cloud computing models. However, they come at an additional cost.

Also, the transition from traditional, legacy software to cloud-native apps can be challenging. You’ll need to provide your team with adequate training to work in a cloud-native environment. If your team doesn’t have the resources or expertise to build such apps, you’ll need to hire skilled developers. Again, this means more expenses.

4. Final Thoughts

So, the decision to use cloud-native apps ultimately boils down to your resources, skills, and personnel. While they’re easily manageable and scalable, the initial transition requires significant financial investment. Also, it would help if you implemented specific cloud-native security measures to safeguard these apps.

Does your business use cloud-native applications? Share your cloud technology experience in the comments section below.

Continue Reading
Advertisement
Business16 hours ago

Top 3 Benefits of Transportation Management Software

Database3 days ago

Database Automation Techniques: The Tools One Should Use

Education3 days ago

How to Make an 11 Plus Preparation Plan That Works

Business1 week ago

How To Choose A Mail Service Provider For Your Business

Computer1 week ago

A Brief Guide To Computer Software

Business1 week ago

Why Hiring a Forex Broker is Important

Gadgets2 weeks ago

How Do You Install An Outdoor Stereo System?

Workforce2 weeks ago

What is the Hybrid Work Model, and What are its Advantages?

TwinzTech2 weeks ago

How Your Business Can Benefit From Hiring Freelance Workers

Business2 weeks ago

Are you too young to buy life insurance? Read what the experts have to say!

Advertisement

Trending