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Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business

Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business, The saying goes as the customer is always right.

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Reasons Why Salesforce Sales Cloud is an Ideal Solution for Your Business

The saying goes as the customer is always right, and as far as it is true, the secret of your business success is to make everything related to it is customer-centric. As per the latest study, about 85% of the sales and service executives oversee that customer service is the critical differentiator to define the competitiveness of a business.

In whichever business customer service is lacking in quality, there the customers tend to skip out. About 52% of the customers also responded to the survey that they skipped brands with shoddy service. Yet, other alarming statistics also show that loss in revenue due to poor customer services is about 1.6 trillion US dollars annually in the case of major US brands.

1. Why is Salesforce the best choice?

So, to ensure that your customers have a very positive experience with your brand and a rewarding buying journey, businesses need to get hold of a reliable customer service platform. When it comes to choosing an ideal CRM platform, which is dedicated to sales and customer support, here, let’s discuss why Salesforce Service Cloud is a perfect choice for businesses of varying scales.

Enjoy full peace of mind: It is a proven fact that the peace of mind for businesses and brands comes from using the most reliable platform. Over time, Salesforce Sales Cloud had been proven out to be the best by growing their client base and also had been recognized as a leader in cloud-based CRM applications.

Saving money: The users of Salesforce can ideally avoid costly hardware installation and time-consuming infrastructure management. There is no need for on-site hardware installation at all with Salesforce as it is entirely cloud-based. The users need to have an uninterrupted internet connection and a conventional browser to get access to everything they need in terms of sales and customer support CRM.

Instant start: it is easy to set up Salesforce Sales Cloud in a few minutes. This is a powerful CRM out-of-the-box, and Sales Cloud is custom-designed to start instantly with complete features as soon as you install it. It will enable users to immediately and effectively connect with the customers without the need for any time-consuming setup and configuration.

Easy customization: Based on the growing needs of your business, one can quickly expand the capacity of your CRM on Salesforce. If you like something better than just the standard off-the-shelf solutions the base version offers, Sales Cloud provides a lot of configurable options in customization for various industries. There are many third-party apps also, which makes it easy to use with a lot of pre-built components.

2. How Salesforce improves your selling process?

Enlighten the employees: Business users of Salesforce can quickly educate the sales team with the informational resources of Sales Cloud. The Sales Center, as offered by Flosum.com of Salesforce, comes with many custom designed insights to optimize the potential for sales in each of the employees using it. One can find a lot of long-form content in an easy-to-navigate form.

Accommodating different clients: Users can tailor fit the sales approach to various clients like B2B and B2C etc. This is a beneficial feature for small businesses also to handle everything under one roof.

Better strategies: Using Sales Cloud, one can optimize their lead acquisition strategy and attain more clients. It is easy to learn and practice the best strategies by identifying the right target audience and get access to detailed client data to offer them the best solutions to them.

Improve on the go: While on Salesforce Cloud, it is easy to monitor your performance and identify the flaws in your strategies through the minute-by-minute analytics as well as insightful reports. This will help the users to review their policies in real-time. The users of Salesforce need not have to wait for the end of the month or a quarter to see if their strategies are working or not.

Sell quickly: On Salesforce, you can easily shorten your sales cycle by automating the adaptive campaigns and offer options in terms of the best next step to each client personally.

Bringing together the right people: Salesforce makes it easier to connect the apt representatives along with the right customers. This makes it easier to manage various sales territories effectively. With this feature, one can explore different alternatives to the territory model and define the assignment rules to identify users with the best territory roles.

Manage customer quotes: Salesforce comes with built-in capabilities for quote preparation, which makes it possible for the sales representatives to populate the quotes automatically. These may contain critical customer information and also create professional PDFs using standard templates and forward those to customers directly in a few clicks.

3. Salesforce helps collaborate better.

Bringing teams together: Salesforce cloud effectively brings the sides together on the social feeds. The users can easily manage the projects, track the progress of each separately, and effectively collaborate at the central, which makes it easy to access the location.

Gauge the reactions: The information-gathering tools of Salesforce will help gain real-time insights and feedback on their products, services, programs, and campaigns. One can easily create polls to gather user information and also do direct messaging on the Salesforce platform.

Global connectivity: With a vast community there around, it is easy for the users to find experts on any matters related to Salesforce usage and features that can provide answers to your queries and valuable insights.

Automated CPQ: One can effectively use the Salesforce Lightning platform to automate their CPQ and easily incorporate the customer support information to it for better and cross-sell and up-sell opportunities.

Effective info sharing: By giving limited access to each authorized employee to the most relevant files and information across the centralized platform, information sharing becomes more comfortable. One can access the rich libraries, shared data, and also establish needed alerts on information updating.

Finally, the best part of using a centralized CRM is that you can access the date from anywhere anytime. Sales Cloud is easily accessible from any part of the world, on any internet-enabled device. Now, Salesforce CRM comes with a ‘mobile-first’ layout, which makes it easier for business decision-makers to access it from their smartphone on the go.

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Cloud Computing

Make Sure You Avoid These Cloud Computing Mistakes

Cloud computing isn’t a risk-free venture. Without the right approach, you can end up in various sticky situations. To try and minimize that possibility, here are multiple mistakes you must avoid with cloud computing. 

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How To Maximize Cloud Computing For Your Business

There’s no denying it: cloud computing is both the present and future of business. More and more organizations are fully adapting to the cloud – for a good reason. There are so many reasons why that is the case.

Cloud technology’s benefits are improved efficiency, reduced costs, better collaboration, and greater scalability. However, it’s easy to be blinded by these positives, leading to some costly mistakes for your business.

Cloud computing isn’t a risk-free venture. Without the right approach, you can end up in various sticky situations. To try and minimize that possibility, here are multiple mistakes you must avoid with cloud computing.

1. Migrating without a plan

Companies make a common mistake in completing a cloud migration without a specific reason. They see the benefits on offer, decide to rush into making a move, and fail to have the necessary infrastructure or plan to make the most of this technology. Not only that, but it could also cost their business more than it’s worth.

Simply put, you shouldn’t jump onto the cloud merely because you can. A clearly defined purpose is required.

Before migrating, you must evaluate everything around moving to a cloud environment. This includes the benefits – and costs – of switching your workflow, processes, and data to the cloud. A thorough analysis can determine the type of cloud migration suitable for your business.

Remember that although cloud computing generally improves efficiency, this doesn’t necessarily mean running all business tasks through the cloud will be more effective.

2. Overlooking the costs associated with cloud migration

In the long term, switching to the cloud can save your business a lot of money. Yet before you can start dreaming of how it can enhance your profit margins, you must carefully evaluate the cost of completing your cloud migration.

This process can be expensive, mainly if unexpected costs crop up during the migration. Due to this, you should take the time to calculate the prices as accurately as possible. Without an accurate projection, it can set back your business finances more than you expected.

When calculating the numbers, your primary focus will understandably be on the expense of the cloud environment migration itself. However, it could help if you also considered how much money you could lose during the migration when your business data is unavailable.

Cloud Computing The Pros Cons

3. Picking the wrong applications

A simple point, but one that’s worth mentioning. It is easy for a business to select applications that don’t fit their cloud server. This doesn’t necessarily mean they’re wrong regarding their general function. There are so many reasons why an app might not be suited.

Age, database configuration, design, and how it interacts with different cloud-based apps – all these aspects could be factored into your decision when selecting an app. It’s also wise to test all applications and ensure they’re functioning correctly before they are migrated to the cloud.

4. Forgetting about security

Advanced data security is one of the significant advantages of cloud computing. It’s possible to store and handle data to ensure it doesn’t end up in the wrong hands. However, it’s not just down to the security features of cloud computing to keep everything safe – it’s also the security policies a company implements.

That’s where problems can arise. 

Without the right policies, this dramatically increases the odds of sensitive data being shared inappropriately. You must have an effective Data Loss Prevention policy to limit the possibility of a data breach or data leak. A quality DLP policy features a set of rules that dictate how cloud-based data is accessed, shared, and used by your organization’s identities.

Of course, you need to know how to create a policy that works. Fortunately, Sonrai Security has produced a nine-step guide to creating a DLP policy that covers all bases.

5. Selecting the wrong cloud provider

One of the big decisions when moving to the cloud is selecting a provider. Hundreds of platforms are available, ranging from those offered by small providers to big hitters like Amazon Web Services (AWS) and Microsoft Azure.

Consider several points before deciding to sign up with a cloud provider. This includes understanding the applications you require, your end goals, and the type of cloud environment that will support your objectives. You’ll also want to see what support is available.

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