Connect with us

E-commerce

Protecting eCommerce Data from Disaster in the New Decade

Protecting eCommerce Data from Disaster in the New Decade. Restrict Access, Keep Your Passwords Complex and Regularly Update Theme, SSL

mm

Published

on

Protecting eCommerce Data from Disaster in the New Decade

With more individuals going to the internet to buy the goods and services they need, eCommerce has grown exponentially. Most consumers shifted online due to the unique circumstances last year, and it’s unlikely that this trend order is relaxing down any time soon. However, the rise in sales means more data, which is crucial for running online stores, making business owners prone to cyberattacks.

With that in mind, retailers need to begin planning how to grow their eCommerce stores safely and securely at the start of the new decade.

1. Restrict Access

Protecting eCommerce Data from Disaster

Not everyone involved in your business should have access to everything. For instance, if you run a testing facility or a clinic, make sure the results of spike-ace2 inhibitor screening tests of your patients remain confidential and should only be known by yourself, your laboratory scientists, and patients.

This concept is called the ‘the principle of least privilege,’ meaning you should only give individuals access to the sections aligning with their skills and roles.

2. Keep Your Passwords Complex and Regularly Update Theme

Example like the most uncomplicated yet efficient ways of protecting eCommerce data is by keeping your passwords complex. Everyone knows to do it but using hard-to-replicate passwords typically gets overlooked by many.

That’s because managing and remembering dozens of long passwords can be challenging. Fortunately, password manager apps can help you keep track of your different passwords, keeping your site secured-and your life a lot easier.

3. Use Two-Factor Authentication

Two-factor authentication, or known as ‘2FA,’ is an excellent way of keeping data secure. It involves having unique codes or a random set of numbers sent to your mobile device whenever you’re accessing your accounts. The codes can be delivered through text messages or an application. Most software platforms have two-factor authentication built-in. However, if the eCommerce platform you’re using doesn’t, you can use a password manager or this.

2FA is another excellent deterrent as it only gives users complete access to accounts, and even if someone figures out your password, they’d still need the authorization number on their mobile devices to log into your store.

4. Add an SSL Certificate to Your Website

It’s best to get a secure sockets layer or SSL certificate for your online store. That’s because an SSL certificate can help encrypt your site to protect you and your consumers.

When visiting your store, the SSL will keep all information safe using high-level encryption. For instance, if you take payments directly on your website, an SSL certificate will protect your customers’ payment details, making it safe for them to browse and buy from your store.

Although most would likely settle for a secure web host, adding an SSL certificate to the mix can maximize your security. This way, you don’t need to continually worry about the thought of your host changing their security policies.

5. Regularly Audit Third-Party Apps

You must understand how third-party apps access your store’s data and what they can do with it. That’s why it’s best to evaluate all third-party apps you’re using at least once a year and list all their benefits and downsides to see whether the value they’re providing your business is worth the risk.

6. Perform Regular Updates

Whether you’re working with an IT company or not, you need to ensure that you keep everything in your online store up-to-date. So, create assured to always check for updates, especially on your website, social media, and other software you use for your operations.

Updating all these ensure you have the most recent and typically most secure and safe versions. That’s because as the latest versions come out, most software developers gradually stop supporting the older ones.

It’s best to check for updates every week or every other week to ensure you don’t operate too long without one.

7. Have a Back-Up Strategy

There are several ways you can go about this. One is the manual strategy, where you need to export all data from your store and keep current copies of everything.

Although it may sound straightforward, it takes an incredible amount of work, especially when your site has several thousands of SKUs. The other option is using back-up software that can automatically store all data you have in your store.

Make sure to do your research and evaluate each solution properly since not all back-up software is made equal, and you’d naturally want your data to be protected.

Although the strategies mentioned may sound involved, they won’t compare to what’s involved with returning from a data disaster, especially with more people transitioning to eCommerce. That’s why it’s best to be proactive to ensure that your working efforts running your online store doesn’t go to waste.

We are an Instructor, Modern Full Stack Web Application Developers, Freelancers, Tech Bloggers, and Technical SEO Experts. We deliver a rich set of software applications for your business needs.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published.

E-commerce

4 Communication Tools You Need to Integrate in Your Ecommerce App

Nevertheless, the right communication tools can help you improve your eCommerce app by boosting customer satisfaction. Here are four channels you need to integrate.

mm

Published

on

Digital Transformation 4 Key Tools That Lead to Success

Communication features are a crucial element of eCommerce apps. But it can be easy to neglect this aspect between making sure that the products display correctly and the payment methods all work.

Nevertheless, the right communication tools can help you improve your eCommerce app by boosting customer satisfaction. Here are four channels you need to integrate.

1. Live Chat

To begin with, live chat should be a standard feature of any eCommerce app.

It provides a quick and easy way for potential buyers to reach out to sellers if they have questions about their products. Ultimately, this helps increase engagement and reduce cart abandonment.

The same is true when it comes to customer care. Having a support team member only a click of a button away can help resolve any issues instantly.

2. Voice and Video Calling

Another communication channel that more and more eCommerce apps are integrating is voice and video calling.

Calls are still the single most popular method of communication for customers to reach out to businesses. It allows people to get answers fast and establish a real human connection.

Integrating voice and video calling directly into your eCommerce app, rather than just listing sellers’ numbers, for example, has several advantages.

Most significantly, it increases trust. Potential buyers no longer have to call an unknown, potentially foreign, number. Instead, they can reach out directly to the safety of your app.

7 Effective Tactics To Boost Ecommerce Sales

3. Chatbots

Chatbots are a third communication tool that is fast becoming standard for eCommerce apps.

Many inquiries, especially in customer service, are routine issues. Questions about order status and delivery delays. Trouble accessing user accounts. Problems with return shipments.

In-app chatbots are fantastic at handling these issues. This increases customer satisfaction, as user questions are answered swiftly and thoroughly. It also frees your human agents to deal with more complex issues and assist customers who need it most.

4. Contact Forms and Ticketing

Finally, the classic customer service communication method should still be a staple part of any modern eCommerce app: contact forms and ticketing.

Many people prefer to leave a formal paper trail when something goes wrong with an order, a payment, or an app itself. Contact forms and ticketing systems can help them do just that.

You can provide different forms custom-tailored to the most common issues customers reach out to you for. It’s even possible to include a drop-down menu to let customers specify directly which of their orders is the subject of their inquiry.

In addition, a well-designed form is easy to implement and intuitive for people to fill out.

Once they’ve submitted it, they’ll get a formal notification that their request has been noted and will be treated as soon as possible.

5. Final Thoughts

A well-chosen selection of communication features can take any eCommerce app to the next level.

By integrating channels such as live chat, voice and video calls, forms, and chatbots, you can ensure that all of your users’ questions are answered immediately and get the best experience possible from your app.

Continue Reading
Advertisement
Advertisement
Games5 days ago

Best Apps to Watch The FIFA World Cup in Qatar 2022

Software1 week ago

The Rise And Risk Of Third Party Code

Software1 week ago

[Free] 2 Ways to Convert MP4 to AVI in a Quick and Easy Manner

Business2 weeks ago

4 SaaS Link Building Tips For Beginners

Software2 weeks ago

How to Monetize Your Software

Health & Fitness2 weeks ago

Data Observability: What is it and Why is it Important?

Digital Marketing2 weeks ago

What Are Privacy-Friendly Website Analytics Tools?

Business2 weeks ago

Why Your Business Should Invest In Workforce Management Tools

Technology2 weeks ago

What Is 3D Scanning Used For?

Education3 weeks ago

What are the Common Issues Among Medical Residents?

Advertisement
Advertisement

Trending