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How a Grocery Business Can Benefit from a Mobile App

How a Grocery Business Can Benefit from a Mobile App, most grocery stores lag behind their retail counterparts in taking advantage of app development.

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How a Grocery Business Can Benefit from a Mobile App

Having a mechanical arm is essential for modern businesses. It’s the best way to reach a wider audience, increase customer engagement, and offer better analytics. However, most grocery stores lag behind their retail counterparts in taking advantage of app development.

This is a shame as well because the demand for these types of mobile apps is definitely on the rise. According to a report from the Progressive Grocer, about 43% of people report that they’d instead shop for groceries online rather than visiting a physical location.

Mobile App Can Benefit for Grocery Business

These statistics mean that the development of these apps is sure to rise and, in the meantime, a grocery business can stand out from the crowd with the implementation of a high-quality app. Also, several benefits will cause a grocery business to see a significant rise in profits if they develop, operate, and maintain their app correctly.

1. An App Adds Convenience

It’s a basic concept of business that the easier it is for a consumer to shop with a company, the more they’re likely to do just that. Almost no one will choose a business that inconveniences them when a less stressful and high-quality option is available.

For grocery stores and other businesses alike, an app streamlines the customer experience. Through one, they can easily place orders and more comfortably browse the store’s collection of products for sale.

2. Apps Offer Additional Advertising Potential

Apps Offer Additional Advertising Potential for business

If a company wants to make a profit on a high volume of sales, they need to retain customers and entice them to make additional purchases. Traditionally, this has included steps like flyers or coupons delivered in the mail. Unfortunately, this comes at a high cost.

An app can be leveraged in marketing because it allows businesses to utilize features such as push notifications and alerts. These can be used to remind customers of deals and even encourage impulse spending.

3. An App Can Be Used to Build Customer Loyalty

A business or application company can take advantage of the fact that apps require a customer to have an account to use the app and make purchases. This affords them a chance to enroll these consumers in loyalty programs automatically.

These types of programs reward customers for stacking purchases, usually through a concept like a points-earned system. This encourages buyers to continue to make purchases with the grocery store to achieve a new deal.

4. Apps Allow for Order Tracking

Apps Allow for Order Tracking

What someone purchases at a grocery store can be cleverly implemented in targeted marketing. For example, if someone frequently buys one product, the company can use that information to recommend them similar products. This pushes them to buy new things that they may not have otherwise.

With the analytics from an app, businesses can easily see what customers are buying on each account. This will help them to make future recommendations and edit any personalized notifications that the app sends them.

5. An App Can Help Build a Brand Image

An app gives a business a unique opportunity to show consumers the personality behind a business. Through the visual design of the app and the features that it offers can solidify the impression, the company leaves on a customer.

Not to mention, just having the logo of the app in their periphery all the time can build up brand recognition between a customer and the store. This is another component that plays a huge role in customer retention.

Overall, developing an app to add functionality to your business, as for a grocery store, these apps can drive up profits, decrease advertising costs, and streamline the customer experience. This can build up consumer loyalty and increase the number of orders that each one places.

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Business

Upgrades That Will Help Your Business Thrive

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

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Upgrades That Will Help Your Business Thrive

Continuous improvement should be the primary goal of any business.  While it takes time and effort and some financial outlay, it’s crucial to continue growing and striving toward becoming the leader in your field.

This guide offers 13 ideas to help your business grow, increase your customer base, improve your productivity and boost your bottom line.

Start With A Solid Foundation

Before you commit to growth you should ensure your business is built on solid ground.  Here are some tips to help you begin:

Know your business – the use of tools such as benchmarking, market research and trend analysis will help you get a better picture of the factors affecting your business.

Take charge of your finances Make a commitment to understanding your daily, weekly, and monthly figures. Unless you have a dedicated accountant, you need to have a thorough understanding of your financial situation.

Prioritize your goals – identify those business goals which can be achieved relatively quickly and those which will require more time and financial investment. Make sure the goals you set are relevant and can be achieved in a realistic timeframe.

Develop a plan – once you’ve identified your goals, you will need to develop strategies to realize them and the best means of implementing those strategies.

Make your results measurable – work out how you are going to measure your results.  You may want to introduce devices such as a point system or desired percentage increase.

13 Ways To Upgrade Your Business

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

Include reviews – today’s consumers place great value on the opinions of their peers when it comes to buying products. Upgrading your website to include customer reviews will help to increase sales and boost customer confidence. Be sure to include both good and bad reviews if you want to be taken seriously.

Upgrade your internet an upgrade to FTTP (fiber to the premises) now will pay big dividends for your business down the line and it doesn’t have to cost you anything.  Qualifying businesses connecting to high-speed NBN plans can enjoy a $0 upfront cost.

Computer Monitor and Other Remote Work Must-Haves

Introduce automation – there is a multitude of software and applications designed to reduce labor costs and increase productivity. Many are inexpensive and can free up small business owners, allowing them to focus more on growing their core business.

Increase your social media presence – rather than just a Facebook page and a presence on Instagram and Twitter, you should look at other forms of customer interaction such as articles, sponsorship, blogs, and webinars.

Start networking – as well as an online presence, you need to get out there more and attend industry-related events such as expos and seminars.  This is, not only to network with others in your field but also to forge new contacts with like-minded businesses, with cross-promotion in mind.

Create a rewards program – think of ways to reward your existing customers to maintain their loyalty and incentivize them to buy from you again.  These could include early access to specials and exclusive offers not available to the general public.

Create an email list – email addresses of existing customers are a valuable resource you should be taking full advantage of.  Send those on your mailing list regular reminders of what you have to offer, but make sure it’s valuable content rather than what could be perceived as spam.

Ask for feedback – another valuable resource is your customers’ opinions.  Ask them what they think of your products and then use this feedback to improve your product line and customer service.

Streamline your business – identify which products aren’t selling, which employees aren’t performing and any other areas that may be holding you back.  Make changes and be ruthless on behalf of your business.

Reduce overheads – look at ways to cut costs within your business such as transitioning to a remote workforce or outsourcing business processes such as payroll, HR, and bookkeeping.

Invest in your people – good staff morale translates into good customer service. Provide your employees additional training, advancement opportunities, and a fair wage to ensure a healthy company culture.

Improve your credentials – reduce your carbon footprint, introduce sustainable processes and practice corporate responsibility in order to retain and grow your customer base.

Increase cybersecurity upgrade your cybersecurity systems to make sure you are protected from the latest threats from hackers, malware, etc.  This is particularly important if you have a remote workforce.

Roughly half of all small businesses don’t make it past their fifth year of operation, so continuous improvement needs to be a priority from day one. Adopting just a few of the measures suggested here should help keep your business on trend, competitive, and above all, profitable.

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