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How Does IT Downtime Affect Your Bottom Line?

As a modern business owner or IT leader, you depend on technology for so much of your work. How Does IT Downtime Affect Your Bottom Line?

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IT Downtime Affect Your Bottom Line

As a modern business owner or IT leader, you depend on technology for so much of your work. That makes it all the more frustrating when something goes wrong and your system — whether it’s your internet, website, or servers — goes down.

At the risk of stating the obvious: Not only is IT downtime incredibly frustrating, but it’s also costly and affects your bottom line. Here’s how:

1. Revenue

When your system goes down, you immediately lose revenue. That revenue loss increases with every hour you’re down.

Recent studies show that 72% of retailers say sales were lost during network downtime. That loss in sales can lead to costly diagnostic work, mechanical repairs, discounted delivery fees, apology coupons, and more. In worst-case scenarios, outages can even lead to lengthy and expensive lawsuits from angry consumers.

Revenue IT Downtime

2. Reputation

Beyond immediate financial damage, IT downtime can also hurt your office’s reputation and decrease customer loyalty — sometimes irreparably. If a client can’t get what they need or get in touch with you, they’re more likely to complain online and seek out one of your competitors.

That means you lose both current and future clients.

3. Productivity

IT downtime doesn’t just lead to a loss in money or future business; it also leads to lost productivity among your team. So much of today’s work relies on technology and the ability to immediately access data and files. When your team can’t do their job, they’re likely to become frustrated and lose steam, and a disheartened team can be hard to reinspire — even after the system comes back up.

4. Security

Finally, IT downtime can leave you and your business susceptible to hacks, malware, and more. A recent study found that most retailers can’t enable security systems while disconnected from the internet. That creates a vulnerability to data breaches, and if you store sensitive customer information, an uncomfortable conversation with clients.

And as we’ve seen in the news, security breaches can also lead to costly lawsuits.

5. So what can you do to reduce harm?

The best way to prevent IT downtime is to make sure you have a strong internet connection, your website is well-maintained, your servers are up-to-date, and your applications are well-managed.

How To Secure Websites From The Sneakiest Cyber Attacks

That being said, IT downtime is not avoidable, according to research. The average business is likely to experience an outage once a year. If one does happen to you, you and your team should be prepared. Have a plan of action ready, one that includes an urgent IT request message and statement to send out to customers that include how you plan to get back online and how they can reach you in the meantime.

Aventis Systems can help you protect your revenue, productivity, and reputation. Whether you’re looking for new servers, used servers, or cloud-based technology, we can help set you up with office technology with IT support and care. Reach out and speak with one of our highly-trained engineers today.

We are an Instructor's, Modern Full Stack Web Application Developers, Freelancers, Tech Bloggers, and Technical SEO Experts. We deliver a rich set of software applications for your business needs.

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Computer Network

Zero Trust Architecture: 5 Reasons You Need It

And there are several reasons businesses must consider integrating the Zero Trust architecture into their system, and here are five primary reasons:

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Cisco Networking Devices

Many decades back, network security wasn’t as complicated as today. Every device, user, or application already been authenticated within a network was automatically trusted.

But as networks became increasingly central to business operations and external connections were needed for partnerships, the network quickly became more complex. And by the 2000s, the influx of service providers made networks even more complicated by providing software-as-a-service (SaaS).

Zero Trust means “no trust.” And the security architecture has always required that a consistent verification process is adhered to to keep away unwanted access and lateral movement throughout an environment.

Cyber Threats are Becoming Highly Sophisticated. Every Zero Trust component is developed to identify vulnerabilities and threats. And there are several reasons businesses must consider integrating the Zero Trust architecture into their system, and here are five primary reasons:

1. Cyber Threats are Becoming Highly Sophisticated

The rate at which cyberattacks are becoming sophisticated is high, and no sector is exempted from an attack. TechJury says about 30,000 websites are hacked daily, with at least one company falling victim every 39 seconds!

That’s pretty scary!

It is estimated that, on average, 30,000 websites are hacked every day. A company falls victim to a cyberattack every 39 seconds, and more than 60% of organizations globally have experienced at least one form of cyberattack.

Some sectors are more susceptible than others. For instance, some sectors were severely hit with cyberattacks during the pandemic. And they include finance, healthcare, and retail verticals for stuff related to the pandemic. What about online retailers who enjoyed high demand for e-commerce and the transportation sector? They also receive their dosage of the alarming cybercrimes.

CYBER SECURITY Business technology Antivirus Alert Protection Security and Cyber Security Firewall Cybersecurity and information technology

2. You Can No Longer Trust Third-Party SaaS and PaaS Applications Blindly

Application developers today cannot fully trust what they “own.” Mainly because these applications are more likely to be provided either as Software-as-a-Service (SaaS) or as Platform-as-a-Service (PaaS), these applications are built through the consumption of available services.

For instance, for database, logging, machine learning, authentication, etc., software OEMs developers can boast of owning the core and business logic used in developing the applications, but not the software components.

However, the Zero Trust model deploys all its security features for fully authorized applications and processes to decide on interactions with data and networks.

It usually takes a single breach to compromise and destabilize your network. Hence, implementing robust micro-perimeters around these services is highly recommended.

3. Perimeter-Based Security Fall Short of Modern Enterprise Demands

The pace of modern business technology and how enterprises operate make perimeter-based security less relevant as they can no longer define the scope of enforcing network security.

Zero Trust architecture has operated at a micro-level to validate and approve resource requests from point to point within the network. For instance, least privilege means that no one is trusted with broad uncontrolled access to the network.

They should, however, be repeatedly monitored and authenticated. In the case of a potential breach, micro-segmentation will curtail the level of damage that can occur.

cybersecurity is essential to the global supply chain

4. Cloud Data Centers Needs Shared Security Responsibility

The traditional data center framework requires that every business is solely responsible for providing security across all operational aspects, such as physical servers, user control, applications, and even protection for biological structures.

However, when you combine effort with your cloud provider, you’ll be able to share security responsibilities and also maintain a protected environment with reduced operational overhead.

Since you can no longer blindly assume trust in infrastructure, a Zero Trust model for a cloud environment assures a safer network with shared cybersecurity responsibility.

5. It Is Difficult To Determine the Complete Security Status of All Remote Environments

Remote work wasn’t famous before the COVID-19 pandemic, but its popularity has made security technologies focused solely on established geographic locations such as the headquarters of organizations irrelevant. Additionally, the possibility of unsecured Wi-Fi networks has massively increased security risks.

With the Zero Trust model, companies must not blindly trust the security efforts of their employees. They shouldn’t assume that their remote workers’ environments and home setup features are as secure as the office.

For instance, their IoT devices like the smart thermostat or baby monitor are operating a disorderly mix of security protocols, even if there are any in place. Hence, every process, device, and user must be duly authenticated to keep the network safe from time to time.

Also, as network security becomes increasingly complex, the Zero Trust network isolates security issues and secures your assets quickly.

Conclusion

If you have not started with a Zero Trust architecture, the best time to begin is now to secure the future of your business. Many organizations invest in the NordLayer Zero Trust framework to ensure their business.

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