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How Does IT Downtime Affect Your Bottom Line?

As a modern business owner or IT leader, you depend on technology for so much of your work. How Does IT Downtime Affect Your Bottom Line?

Published

2 years ago

January 28, 2020

TwinzTech

As a modern business owner or IT leader, you depend on technology for so much of your work. That makes it all the more frustrating when something goes wrong and your system — whether it’s your internet, website, or servers — goes down.

At the risk of stating the obvious: Not only is IT downtime incredibly frustrating, but it’s also costly and affects your bottom line. Here’s how:

Table of Contents

1. Revenue

When your system goes down, you immediately lose revenue. That revenue loss increases with every hour you’re down.

Recent studies show that 72% of retailers say sales were lost during network downtime. That loss in sales can lead to costly diagnostic work, mechanical repairs, discounted delivery fees, apology coupons, and more. In worst-case scenarios, outages can even lead to lengthy and expensive lawsuits from angry consumers.

Revenue IT Downtime

2. Reputation

Beyond immediate financial damage, IT downtime can also hurt your office’s reputation and decrease customer loyalty — sometimes irreparably. If a client can’t get what they need or get in touch with you, they’re more likely to complain online and seek out one of your competitors.

That means you lose both current and future clients.

3. Productivity

IT downtime doesn’t just lead to a loss in money or future business; it also leads to lost productivity among your team. So much of today’s work relies on technology and the ability to immediately access data and files. When your team can’t do their job, they’re likely to become frustrated and lose steam, and a disheartened team can be hard to reinspire — even after the system comes back up.

4. Security

Finally, IT downtime can leave you and your business susceptible to hacks, malware, and more. A recent study found that most retailers can’t enable security systems while disconnected from the internet. That creates a vulnerability to data breaches, and if you store sensitive customer information, an uncomfortable conversation with clients.

And as we’ve seen in the news, security breaches can also lead to costly lawsuits.

5. So what can you do to reduce harm?

The best way to prevent IT downtime is to make sure you have a strong internet connection, your website is well-maintained, your servers are up-to-date, and your applications are well-managed.

How To Secure Websites From The Sneakiest Cyber Attacks

That being said, IT downtime is not avoidable, according to research. The average business is likely to experience an outage once a year. If one does happen to you, you and your team should be prepared. Have a plan of action ready, one that includes an urgent IT request message and statement to send out to customers that include how you plan to get back online and how they can reach you in the meantime.

Aventis Systems can help you protect your revenue, productivity, and reputation. Whether you’re looking for new servers, used servers, or cloud-based technology, we can help set you up with office technology with IT support and care. Reach out and speak with one of our highly-trained engineers today.

Computer Network

The ‘Outrageous’ Cost Of Cable And Satellite TV

The ‘Outrageous’ Cost Of Cable And Satellite TV, Cable and satellite TV are pretty different & naturally restricted to rural areas mostly.

Published

4 days ago

January 20, 2022

TwinzTech

The ‘Outrageous’ Cost Of Cable And Satellite TV

This question will be subjective, and a one-word reply can be misleading for many. However, in simple words, the answer to this question would be that it depends on the provider you are subscribed to and what they offer to their customers. At times, expensive service(s) means that they are offering something exclusive to their users, premium services, on-demand features, and anything of that sort.

1. Cost Of Cable And Satellite TV

Cable and satellite TV are pretty different; cable TV is much more popular than the latter. A significant chunk of the population picks Cable TV, and Satellite TV is naturally restricted to rural areas mostly. Now let us look deeper into cable TV – with Spectrum channel lineup, you can watch 200 plus local sports & music channels for just $94.99 monthly.

Cost Of Cable And Satellite TV

It depends on what you choose, and you can even demand your favorite movies and TV shows as well. Furthermore, some companies such as AT&T and Comcast also have great features at low prices, but it all reaches down to what is serviceable in your area and what packages are offered there.

It depends on your affordability, too; for instance, if someone can afford it – they will be happily paying $250 per month and get themselves subscribed to the most expensive package the provider has to offer. If someone cannot afford much, they will use boxes with low dues. Thus, it largely depends on the user’s affordability.

It is fundamentally an equation between what companies offer at what price and what customers are willing to pay.

Moreover, if the market somehow had alternatives to cable and satellite TV that are less expensive than both, then to survive, cable and satellite TV had to change their services and packages to keep the customers retained.

The market first had streaming services such as Netflix, Hulu, Roku, and Apple TV. Then there came apps that could connect users’ Wi-Fi to DirecTV, and other providers are actively working on this. At the same time, Xfinity and Spectrum have launched their apps for their customer.

However, internet TV remained popular among urban populations, where fiber optic internet is available. They still have only one option in rural areas: satellite TV, as no cable company is willing to invest in locations with a tiny population.

2. Streaming Services Offer

The popular alternative option for cable services and cord-cutters is streaming services. Now let us see and briefly compare what streaming services have to offer, at what prices:

• Netflix – $13.99

• Hulu + Disney + ESPN – $12.99 ( it doesn’t have live TV and has ads)

• Amazon Prime – almost the same as above (however, it includes some prime offerings)

• CBS – $5.99 (has ads) – this package includes: CBSN, CBS Sports, and E! (Also, this lets its users keep the news running in the background)

• HBO – around $55.0

Similarly, with these services comes many free apps like YouTube, Ted TV, PBS, BBC (not entirely free), NBC (again, not completely free), and CNN (not quite free), and many more – although you can compromise a bit on quality and focus on quantity.

The latest generation, i.e., Generation Z, is emerging to be the first generation that believes in cord-less entertainment, which means they do not have any plans on getting cable services shortly. At the same time, millennials and Generation X and Y are the cord-cutters that gradually shifted and still are switching to streaming services.

One of the primary factors behind the intensifying popularity of streaming services today is the convenience of managing at your own pace, wherever you are and as many times as you wish – as long as you have a stable internet connection – which almost everyone has due to 3G and 4G and access to Wi-Fi connections.

Final Word

We have discussed why Cable and Satellite TV can be outrageous in the article, as mentioned earlier. The prices fluctuate based on demand and supply, too, and cable services are not fully functional in all the states. However, satellite TV is available at most places where the rest of the services may not be serviceable.

Irrespective of all the trends and constantly changing consumer habits, some people will not leave cable TV services for the sake of traditions and their love for sports.