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Boosting Your E-Commerce Store: A How-to Guide

Boosting Your E-Commerce Store: A How-to Guide. Market your e-commerce store in the real world. Being active on social media is a great way to spread the message about your online store.

Published

3 years ago

November 26, 2019

TwinzTech

Your e-commerce store may have been around for some time now and it may have carved out a healthy and comfortable existence for itself in its market, but that doesn’t mean that you can’t dream for more. No matter how much success you may or may not have attained in the past, there’s no reason why you cannot strive to take your business to the next level. There are always going to be new heights for you and your online store to scale; you just have to be brave enough to scale them.

For advice on what you need to do to take your e-commerce store to the next level, be sure to read on.

Table of Contents

1. Embrace AR

E-commerce probably isn’t the first thing that springs to mind when you come across the term ‘augmented reality.’ Due to the pace at which AR has evolved in recent times, however, you now have an opportunity to use this tech in a bid to improve your store.

Boosting Your E-Commerce Store Guide

AR blurs the lines between 3D visuals and the real world, meaning it can be used to help your customers decide if the products that they see online are going to be just as good in real life. Will that hat suit them? Will that new set of table and chairs look good in their dining room? As is the case on the world’s best IOS augmented reality apps, embracing AR will allow you to help your customers visualize what it will be like to own the products that you sell.

2. Update your branding

If your store has been in operation for several years without having had a rebranding, it’s high time you took the plunge and updated your brand. Failing to take on this all-important challenge will see your store looking outdated sooner rather than later. As a result, consumers won’t trust in your abilities to provide them with service befitting of today, and that’ll then result in them taking their business elsewhere.

In your attempt to freshen up the look and feel of your online store, it’s important to generate content that is easily identifiable for today’s audience. Here are a few ways to do just that:

Work on your logo and favicon
Realign your core brand assets
Refine your company voice
Revisit your target buyer persona
Launch a new product range
Go down new marketing channels
Take new photographs

3. Improve your SEO

SEO can be difficult to get to grips with, but it’s vitally important that you improve your efforts with regards to SEO tactics if you’re to take your e-commerce store to the next level. You need your site to rank high on Google and you need it to appear in all the right places online — if it doesn’t, you won’t stand a chance of converting any leads, simply because your customers aren’t going to go out of their way to find your website on their own. They need to be led directly to your platform, which is why you need to improve your SEO at all costs.

E-commerce SEO Techniques

4. Get active on social media

Being active on social media is a great way to spread the message about your online store and engage with your audience on a deeper level. For one, social media platforms grant you the opportunity to engage in discussions regarding your product line. By simply talking about your goods on Twitter or Facebook, you will prove just how much of an expert you are with regards to your industry. This will give you some authority in your field, and in turn, that’ll make people feel much more comfortable to come to you whenever they need the products that you make available.

5. Market your store in the real world

Your profit may be generated online, but that doesn’t mean that you can’t market your e-commerce store in the real world.

To embark on such an advertising campaign, you must:

Participate in networking/charity events
Follow up on orders via phone calls
Hand out business cards whenever it is possible for you to do so
Show off your products in your local community (via a pop-up stall, for instance)
Nurture relationships with your local media outlets
Collaborate with other local businesses
Never be afraid to give products away for free

By putting all of the advice laid out above into practice, you’ll be sure to take your e-commerce store to the next level in no time.

Business

What is a Customer Data Platform?

Published

1 week ago

January 27, 2023

TwinzTech

A customer Data Platform (CDP) is a new approach to centralizing your business’s promotional and sales information. Learn how companies use CDP to get ahead of the competition and effectively address their clients.

Table of Contents

1. Understanding a Customer Data Platform

A customer data platform stores and organizes customer information in one place, making it accessible to various customer care, sales, and marketing departments. The software can do its functions because it compiles information from multiple channels, such as your company’s social media profiles, website statistics, and live chat sessions.

You may best analyze your consumer’s needs and produce more targeted marketing campaigns with a customer data platform. Your marketing and sales activities will be more efficient, saving you time and resources. The advertising, sales and other teams that you manage will be able to make more informed decisions with the help of detailed prospective customers.

2. Reasons Why Businesses Should Implement a Customer Data Platform

A customer data platform is essential for modern businesses for many reasons.

The Elimination of Third-Party Cookies

Given the development of privacy rules and the shifting security expectations of consumers, marketing methods dependent on cookies set by third parties are becoming more unsustainable.

First-party consumer data, collected directly from your clientele, is the new gold standard. You may better serve your clients’ individual needs by creating a unified database of their information and using that information to send them tailored messages. By adjusting to the world of first-party cookies, your digital advertising will be able to draw on a far richer pool of data, including consumer interactions, choices, and transactions.

Development of Comprehensive Channels of Interaction

Advertising platforms like Google Ads and social media are becoming more popular among businesses. Direct mail campaigns are one kind of marketing communication, sales call to prospective clients, and in-person visits from clients. Whatever channel your consumers choose to engage with your company, it’s essential to provide them with a smooth, customized experience.

Omni-channel success begins with a detailed consumer profile fed by a customer data platform. If you do not have the proper marketing software, your clients may have a poor experience with you on several platforms. That is an issue since clients who are unclear on what they want cannot make a purchase.

Adopting a More Personalized Approach to Advertising is The Norm Now

Marketing Messages that are universally sent to all customers, both present and prospective, are no longer appropriate. Consider the impact of brand loyalty on advertising, for instance. One customer’s connection with your business is not the same as another’s, even if they have made many purchases from you.

With marketing technology, particularly a customer data platform, it is now feasible to personalize marketing communications in response to individual customers’ actions. The most excellent way to learn what a consumer wants is to tailor your marketing to their purchases, purchasing habits, and associated activities.

Upgrades That Will Help Your Business Thrive

3. Benefits of Customer Data Platform

Track the Most Productive Advertising Avenues

Knowing who you are selling to enables you to focus on the most effective methods of communication. Their use patterns may help you determine the best places to advertise to them, increasing your chances of success.

Make Better Products and Services Available

Understanding your clientele has applications beyond advertising and sales. Customers’ pain concerns are a goldmine of information for developing fresh offerings that appeal to your target market.

Upgrades Your Advertising Language

With a deeper understanding of your target demographic, you can craft more persuasive marketing communications. Knowing your potential market’s language, pain points desired solutions, and previous purchases allow you to communicate with them more effectively.

Accumulate All of Your Client Information in One Centralized Database

There are many different places where data on your customers may be found. A customer data platform consolidates data from several sources into a centralized repository, giving you a complete view of your clientele in one convenient location. There is no need to go between applications to compile data on your clientele.

4. Final Verdict

Consolidating real-time data sources, linking them to a customer profile, and making them instantly deployable in a campaign gives a CDP a great chance of winning over your present marketing team members. As the pace of your campaigns increases on a global scale, you may find yourself in the advantageous situation of improving the degree of customization and targeted advertising. This aligns with a decline in time spent on data cleansing and making ads.