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Who Provides The Best WMS Software Training?

Workers must be provided with the best WMS software training to maximize business benefits. Learn who can organize these lectures most effectively.

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Who Provides The Best WMS Software Training

No matter how great your software may be, it requires users familiar with how it works and what it does. Thus, every automated business tool addition must be accompanied by proper training; warehouse management system (WMS) software isn’t an exception.

WMS software is a comprehensive digital solution for manufacturing, retailing, distribution, and fulfillment businesses. These automated tools can track goods in all supply chain stages and provide companies with insights into their operations.

The best WMS software enables companies to streamline and scale their operations without necessarily increasing operational costs. But to do so, companies must organize high-quality training for their employees to optimize their features and benefits.

If you’re wondering who is best qualified to do it, read on to take a closer look at the basics of WMS software training.

1. Who provides the WMS software training?

The WMS software vendor is the most qualified entity to provide training to its clients. Sometimes, these sessions can be held for free if they’re included in the purchase costs. Third-party consultants can be hired when the client wants in-depth WMS software training.

Software companies and consultants adhere to different training designs, but most will conduct on-site and off-site lectures and presentations about the system and how it works. Depending on the number of users and specific arrangements with the clients, the vendor can conduct ‘super user training,’ where they round up the sector heads with broader software access to later train their team.

Sometimes, online seminars are accessible through the vendor’s site, which can be helpful, especially for larger firms with multiple warehouses.

2. Who must participate in the WMS software training?

The warehouse management system software is often used by staff assigned to specific duties in the storage area. Department managers or supervisors are often the first batch of trainees and are expected to train others, for instance, workers in inbound, outbound, and picking areas.

It’s wise to conduct periodic and comprehensive WMS software training for all personnel, considering the turnover rates in the sector. This helps employees maximize their operations regardless of their roles and assignments, which is WMS software’s primary goal. Inclusive training can help increase employees’ motivation and contributes to their efficiency. Knowing that they have a chance to move up the ladder helps increase employee retention.

Additionally, training must include executives who don’t necessarily use the tool daily but must understand its functionalities and specific operations, like pulling up reports and data analysis.

Training must be hands-on and relevant regardless of the target participants and the advanced training technologies. It should discuss essential topics that resonate with staff who want to increase productivity and efficiency.

Who provides the WMS software training

3. What’s the best approach for WMS software training?

Learning preferences differ from one person to another. But the ‘super user training’ can be a common approach, as these mid-level employees have more access than other warehouse personnel. Ideally, they also have more experience and can relate more easily to the subjects at hand, except when their computer literacy level is low.

In large warehouses, conducting multiple sessions may be a good idea so long as these users pass on their knowledge to others using existing WMS tools. Ideally, the sessions must be done on-site to facilitate hands-on training, which undoubtedly is more effective than off-site discussions. At the end of the training, organizers must measure training effectiveness by seeking feedback from participants.

Off-site lectures may be reserved when the clients’ staff has enough WMS software experience. They can interact more effectively about the gaps, share best practices, and provide valuable insights to help improve or upgrade the tool.

4. When should the WMS software training be?

The WMS software training must be done when the system is up and running, and the features and functionalities are in place. Moreover, companies must address common challenges that can hamper training success.

Before the training, explain why the business needs the software and how they can use it to their advantage. Doing so can hopefully reduce resistance and negative impressions about the proposed operational changes.

And for how long?

Training length depends on the company’s requirements and how engaged and interactive the audience will be. The sessions can be broken into multiple sessions for inclusive presentations where the firm prefers fewer participants.

However, the greatest factors influencing training length are the available software features and the warehouse’s operation. Basic ones can be done in at least one day, whereas more complex systems require a few days or weeks to finish. However, some companies might ask for at least two sessions to keep their operations going during lectures.

Once warehouse staff is capable enough to operate the tool, they can create a video or webinar internally and use the cloud storage platform to allow newly hired personnel to access them.

Wrapping up

Comprehensive training is necessary for any warehouse management system (WMS) software implementation. And successful training has two elements: software and user preparation. The warehouse company, vendor, or consultant must cover all operational aspects, while users must understand the lecture’s why, what, who, and how, to generate favorable results.

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Software

The Rise And Risk Of Third Party Code

Third-party code describes any lines of a program that can be replicated throughout different applications. This aids in the app development process itself, as the time to market, is drastically reduced via code recycling.

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Online Code Editors for Web Developers

The applications that make up the vast majority of today’s hyper-complex tech stacks are heavily dependent on third-party code. Unfortunately, the same vast benefits these pre-crafted components provide are often undermined by the severe security implications of third-party architecture. It’s critical for modern businesses to not only recognize these risks but actively help to stem the flow of attacks. Cutting-edge tools, including a next-gen WAF solution, may be the only path for third parties’ continued existence.

1. Third Party Code: Because Why Reinvent The Wheel?

Third-party code describes any lines of a program that can be replicated throughout different applications. This aids in the app development process itself, as time to market, is drastically reduced via code recycling. But even after the foundation of an app is laid, third-party code can be leveraged by its developers for ad tracking, customer reviews, payments, chatbots, tag management, social media integration, or other helper libraries that simplify common functions.

The sheer usefulness and availability of third-party code have seen it seep into every corner of the internet: nowadays, third-party code accounts for up to 70% of every website. In the same survey, 99% of respondents stated that the sites used and produced by their organization contain at least one third-party piece of code.

Open source describes one type of third-party code, though third-party also refers to externally developed code, the license to use which may have been purchased. Regardless of the commercial price of this code, companies have for too long ignored the social and security cost.

2. The Lurking Danger of Shadow Code

Third-party code lends itself to uber-accessible site and app development. Though these no- or low-code environments help lower the barrier of entry for eager entrepreneurs and hobbyists, it’s vital to understand the risks. Profiteering cybercriminals are more than willing to take advantage of naive or negligent developers. Sometimes, it’s not a lack of skill that lets them in, but the high-pressure push toward rapid rollout.

Attackers grouped under the Magecart umbrella have been taking advantage of third-party code since 2015. This crime syndicate relies on digital credit card theft, swiped by covertly injecting JavaScript code on e-commerce checkout pages. Magecart has wreaked an impressively high-stakes trail of destruction: Ticketmaster, British Airways and countless other online brands have all fallen foul of their attacks.

Two high-profile attacks occurred in 2020, as children’s clothes maker Hanna Andersson and British retailer Sweaty Betty were targeted. Both of these attackers are thought to have revolved around apparently-innocuous site addons. Hidden within these lines of code, however, Magecart attackers add a few key lines of JavaScript.

This third-party code often copies legitimate payment forms on an eCommerce site. However, there are crucial – tiny – modifications made. For instance, the payment information is covertly sent to an attacker-controlled server. The transaction itself is still allowed to go through, meaning that end-users are left totally in the dark. The attack on Hanna Andersson went totally unnoticed for weeks – even this represents a relatively fast discovery, with other victims remaining clueless for up to a year.

Most victims are only alerted when stolen credit card info pops up on dark web marketplaces. The cost is significant: Hanna Andersson was ordered to pay $400K in damages to over 200,000 customers; the exact cost to individual victims is more difficult to ascertain, but the theft of their name, shipping address, billing address, and payment card info allows attackers to conduct incredible damage. Magecart attacks actually rose in popularity throughout the Covid-19 pandemic, seeing a 20% increase, while the average detection time hit 22 days.

Magecart may represent malicious third-party code; but even tested, open-source code can accidentally cause one of the greatest security problems of this decade. Log4j describes an open-source logging library that has become one of the most important pieces of architecture throughout the web, responsible for relaying vital logging info back to the developer and maintenance team. In 2021, however, it was discovered that the log4j library was critically vulnerable to remote code execution. This placed hundreds of millions of devices at severe risk, as the flaw was also relatively simple to exploit.

Forgoing third-party code altogether isn’t realistic. Over 60% of websites across the world run on Apache and Nginx servers, while 90% of IT leaders rely on enterprise open-source code regularly. All modern software is built from pre-existing components, and rebuilding these functions from scratch would require massive investments in time and money to produce even relatively simple applications.

3. You Can’t Patch Your Way Out of This One

Once bundled into an application, third-party code can be difficult to test, and even harder to secure. Patches are wholly dependent on the developers; even for active, well-meaning devs, such as those maintaining the log4j functionality, patching takes critical time.

Fear not: a comprehensive security solution can offer a number of tools to virtually patch – and ultimately stop attackers in their tracks. One such tool is the Web Application Firewall (WAF). This sits in between the application and the end-user, monitoring and filtering passing traffic. Next-gen WAFs offer automatic policy creation, along with rapid rule propagation, explicitly to broaden the safety net that third-party code requires.

While the traditional WAF has focused primarily on monitoring external connections, Web Application and API Protection (WAAP) describes a more comprehensive suite of protection. This incorporates the firewall-based approach of the WAF, with a greater focus on APIs. These pieces of code provide programmatic access across different apps and have historically been a major weak point in organizational defenses.

Finally, Runtime Application Self-Protection (RASP) offers a compelling next step toward automated protection. Instead of sitting externally to the app’s own code, RASP acts as a plugin, attaching to an application’s internals. Thanks to its internal view of an app, RASP can monitor its behaviors and map the typical connections and privileges that occur under the hood. Once a baseline behavior is established, RASP can then automatically detect – and critically, shut down – suspicious behavior.

With a proactive suite of virtual patching measures in place, your security is empowered to keep pace with DevOps, whilst helping nullify the threat of cybercriminals and the ensuing lawsuits.

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