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The Most Common Scheduling Problems for Employers and how to Address Them

The Most Common Scheduling Problems for Employers and how to Address Them, Over and Under Staffing, Wrong Predictive Analysis, Balance Shifts

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The Most Common Scheduling Problems for Employers and how to Address Them

Scheduling of employees is one of the most crucial factors determining the success of any business. If employers get it wrong from the start, they might live struggling to meet their targets until they do proper scheduling.

Improper scheduling does not only affect the employees but the employers as well. It could easily cause an unnecessary rise in labour costs and significant losses to the business. Therefore employers must be ready to invest in a scheduling system.

A good example is an online schedule maker, which helps avoid some of the most common scheduling problems. Here are some of the common issues employers encounter and how to solve them.

1. Over and Under Staffing

Over and Under Staffing

When a business makes the mistake of overstaffing, it mostly affects its labour cost. Too many unnecessary staff means you pay employees for services they have not rendered.

When that happens, the company will not manage to meet its price in the long run because it’s wasting money on people it does not need.

Under-staffing has an impact on both employees and the employer. When there are fewer employees than required in a shift, the current employees get overworked.

The company is also forced to pay overtime which is an extra and expensive cost. When the employees get overworked, they lose their morale and may not manage to attend to customers entirely, leading to customer loss.

To avoid both understaffing and overstaffing, employers should invest in a sound scheduling system. A system that can match shifts evenly and inform managers when there’s a need to reduce or increase employees’ number.

2. Wrong Predictive Analysis

When it comes to running any business, employers or managers should observe trends to make better decisions for their companies. If employers fail to keep track of when their businesses experience an increase in activities, they are likely to get understaffed.

The same happens when the business experiences a low season in terms of its activities. If the employers do not keep track of these seasons and reduce the number of employees in advance, they are likely to be overstaffed. Therefore, employers need to be keen on their scheduling system by aligning them with their businesses’ seasons.

3. Failure to Balance Shifts with Availability

Failure to Balance Shifts with Availability

Some employees prefer to work full-time, some part-time and others on weekends only. When employees choose part-time and weekend shifts, they probably have other things to meet their daily needs.

When managers do not consider employees’ opinions and preferences when scheduling, they are likely to experience absenteeism and increased turnover. Employees require to work in an ecosystem they feel appreciated and valued.

Therefore employers should consider designing a scheduling system that allows employees to contribute their opinions and preferences concerning scheduling. Doing so ensures both the employee and the employer are satisfied.

4. Failure to Schedule Some Time Off with Employees

Schedules do not just revolve around the office or business area only. Creating breaks for the employees gives them time to relax, unwind and re-energize, which is crucial for their performance.

A demotivated employee is a liability to the employer because they transfer that energy to the customers, leading to customer service dissatisfaction.

That, in turn, sends away potential or regular customers, reducing profits for the employer.

To counter that, employers should include some time out with the employees. For instance, they can plan to close work early once a month and watch a movie together.

They can also organize some team-building activities every once a month. When employers do this, employees can unwind, relax, and even feel part of a family, motivating them to perform better to afford more.

5. Lack of a Good Structure

You cannot achieve the set goals without a good plan to run the system. Some employers hire employees and leave them to organize themselves, so long as employers can see results.

Apart from that being wrong, there is no responsibility for any losses. Others do not care to match employees’ skills with the right job posts and imagine workers will learn on the go.

To prevent such a problem, a sound scheduling system is necessary to give structure in the business, keeping a record of every employee with the responsibilities assigned and the set goals per individual. It is time employers ditched the pen and paper culture.

Conclusion

As easy and basic as scheduling may sound or appear to many people, it is an essential success tool. If a business has a goal of growing and expanding for the long term, employers need to invest wisely in scheduling.

Before starting on the process, a little knowledge of other employers’ problems when scheduling helps you avoid repeating the same. If you remain an employer and are staring into scheduling, this guide shows you some of the common scheduling issues and how to overcome them.

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Business

Upgrades That Will Help Your Business Thrive

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

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Upgrades That Will Help Your Business Thrive

Continuous improvement should be the primary goal of any business.  While it takes time and effort and some financial outlay, it’s crucial to continue growing and striving toward becoming the leader in your field.

This guide offers 13 ideas to help your business grow, increase your customer base, improve your productivity and boost your bottom line.

Start With A Solid Foundation

Before you commit to growth you should ensure your business is built on solid ground.  Here are some tips to help you begin:

Know your business – the use of tools such as benchmarking, market research and trend analysis will help you get a better picture of the factors affecting your business.

Take charge of your finances Make a commitment to understanding your daily, weekly, and monthly figures. Unless you have a dedicated accountant, you need to have a thorough understanding of your financial situation.

Prioritize your goals – identify those business goals which can be achieved relatively quickly and those which will require more time and financial investment. Make sure the goals you set are relevant and can be achieved in a realistic timeframe.

Develop a plan – once you’ve identified your goals, you will need to develop strategies to realize them and the best means of implementing those strategies.

Make your results measurable – work out how you are going to measure your results.  You may want to introduce devices such as a point system or desired percentage increase.

13 Ways To Upgrade Your Business

Once you’ve identified your goals and how to attain them, you can then grow your business in specific areas according to what you want to achieve.  The following 13 upgrades cover common areas of business that typically need developing:

Include reviews – today’s consumers place great value on the opinions of their peers when it comes to buying products. Upgrading your website to include customer reviews will help to increase sales and boost customer confidence. Be sure to include both good and bad reviews if you want to be taken seriously.

Upgrade your internet an upgrade to FTTP (fiber to the premises) now will pay big dividends for your business down the line and it doesn’t have to cost you anything.  Qualifying businesses connecting to high-speed NBN plans can enjoy a $0 upfront cost.

Computer Monitor and Other Remote Work Must-Haves

Introduce automation – there is a multitude of software and applications designed to reduce labor costs and increase productivity. Many are inexpensive and can free up small business owners, allowing them to focus more on growing their core business.

Increase your social media presence – rather than just a Facebook page and a presence on Instagram and Twitter, you should look at other forms of customer interaction such as articles, sponsorship, blogs, and webinars.

Start networking – as well as an online presence, you need to get out there more and attend industry-related events such as expos and seminars.  This is, not only to network with others in your field but also to forge new contacts with like-minded businesses, with cross-promotion in mind.

Create a rewards program – think of ways to reward your existing customers to maintain their loyalty and incentivize them to buy from you again.  These could include early access to specials and exclusive offers not available to the general public.

Create an email list – email addresses of existing customers are a valuable resource you should be taking full advantage of.  Send those on your mailing list regular reminders of what you have to offer, but make sure it’s valuable content rather than what could be perceived as spam.

Ask for feedback – another valuable resource is your customers’ opinions.  Ask them what they think of your products and then use this feedback to improve your product line and customer service.

Streamline your business – identify which products aren’t selling, which employees aren’t performing and any other areas that may be holding you back.  Make changes and be ruthless on behalf of your business.

Reduce overheads – look at ways to cut costs within your business such as transitioning to a remote workforce or outsourcing business processes such as payroll, HR, and bookkeeping.

Invest in your people – good staff morale translates into good customer service. Provide your employees additional training, advancement opportunities, and a fair wage to ensure a healthy company culture.

Improve your credentials – reduce your carbon footprint, introduce sustainable processes and practice corporate responsibility in order to retain and grow your customer base.

Increase cybersecurity upgrade your cybersecurity systems to make sure you are protected from the latest threats from hackers, malware, etc.  This is particularly important if you have a remote workforce.

Roughly half of all small businesses don’t make it past their fifth year of operation, so continuous improvement needs to be a priority from day one. Adopting just a few of the measures suggested here should help keep your business on trend, competitive, and above all, profitable.

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