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5 Route Planning Tips and Tricks for Businesses 2021

This is where route planning comes in handy. What follows are five tips and tricks to help you plan routes for your employees.

Published

2 years ago

May 27, 2021

TwinzTech

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It can be challenging to send out employees to meet with your customers instead of having customers come to you. It means you have to worry about creating efficient routes for your drivers, all the while taking care of everything else involved with running your business. This is where route planning comes in handy.

What follows are five tips and tricks to help you plan routes for your employees.

Table of Contents

1. Create a System to Assign Service Calls to Appropriate Technicians

If you run a service business, you’ll likely have to plan routes for your technicians. However, it’s not as simple as giving them directions to get to your customers. You also need to make sure that you’re sending the right technician for the job. Furthermore, some calls might be more urgent than others. So, how do you figure out which technician should go where, and how do you plan a service call route for them?

Instead of figuring all this out manually, your best bet is to use route planning tools. A route planning tool can help you tag service calls to ensure that the right technician gets assigned there. You can then plot the most efficient route between needs for each technician based on the tagged calls for them.

2. Plan Ahead so You Have Enough Drivers for Busy Delivery Times

If you’re in the delivery business, resource planning is essential. You need to know how many orders can fit in your delivery vehicles ahead of time and whether extra drivers are required.

To ensure that deliveries arrive on time and that no driver has more packages than they can handle, you should use route optimization software. This software will show you how many stops are possible within a specified period. In this way, you’ll know how many packages to give each driver.

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3. Plan your Delivery Route and Then Print Shipping Labels

Two time-consuming tasks that delivery managers often have are route planning and printing and sorting shipping labels. To make things easier on yourself, you should consider planning your multi-stop route first, then save that route in CSV format. Next, add a column for delivery information and a column for the box label.

This will enable you to print the shipping labels in the order that the packages need to be delivered. As a result, everything will be sorted in proper order, and you can stay more organized.

4. Provide Your Drivers with Customer Details

Delivery service isn’t just about dropping off items to customers. It’s also about customer interaction. Your delivery drivers are direct representatives of your business, so they must represent you positively. To help them do this, you should provide them with details about the customers they’re delivering to.

The parties should include the customer’s name, contact number, and what the item is that they’re having delivered. You might also consider including information on the location they’re returning to and whether the customer has given any special instructions.

5. Keep Tabs on Your Delivery Drivers

If you pay your drivers by the hour or you have guaranteed delivery times, it’s essential to keep track of where your drivers are at all times. This will help you to reduce overtime pay and keep customers up-to-date on when their package will arrive.

Additionally, if you see that a driver’s route is taking longer than predicted, you can adjust their schedule. For instance, you could maybe give one of their stops to another driver or make changes to the driving route so they avoid high-traffic areas. In that same vein, if a driver finishes earlier than planned, you know to give them more stops.

Business

How Music Can Impact Your Customers’ Experiences Grocery Stores

As people are heavily influenced by music, it is important that, as a grocery store owner, you get the type of music right in your store. Why? Read on to find out!

Published

3 days ago

September 19, 2023

TwinzTech

How Music Can Impact Your Customers Experiences Grocery Stores

There’s a lot that goes into sales in any store. The people in the store, the store’s layout, the lighting, the color scheme, and, of course, the music.

If you were to walk into a grocery store and there was no music playing, it would be unnerving, to say the least, and there is a reason why. When most people think of music playing in a store, they think of the general type of music and link it to the products in the store.

As people are heavily influenced by music, it is important that, as a grocery store owner, you get the type of music right in your store. Why? Read on to find out!

Table of Contents

1. Increase Sales

Research has found that the right kind of music will boost sales. It is true!

The most successful grocery stores use familiar-sounding background music to promote sales, and there is a reason why- it works! Music for business is not a new area, and having a set playlist is better than simply putting it on the radio. When customers hear music that is familiar, they will feel relaxed, and when they feel relaxed, they are more likely to purchase items.

2. Reduction In Complaints

Nobody likes complaints, especially in retail. It has once again been found that those familiar tunes which you can play in your supermarket have been linked to a reduction in complaints being made.

The tempo of the music can impact the behavior of the buyers in your grocery store

It has also been shown to impact how customers assess their time in the store. For instance, one study found that customers who were waiting and were surrounded by unfamiliar music described the store as being dirtier, the staff being ruder, and the waiting times being longer. In the same market setting, a set of customers who had familiar music being played reported, well, the opposite!

3. Impulse Purchases

The tempo of the music can impact the behavior of the buyers in your grocery store.

Ever wonder why faster-paced music is played around the holidays? This is why! Studies have found that when it comes to playing faster-paced music, shoppers were more likely to make more impulsive buys, upping sales in the store.

4. Brand Promotion

There is a reason why when you go into a higher-end grocery store, they are playing more classically themed music. Or, when you go into a grocery store that is full of health-based products, there is a reason why they usually play more relaxed music.

They are trying to build an association with their brand. So, if you are looking for the right kind of music to play in your grocery store, think about what it is that you sell. For generic grocery stores, something like easy listening or happy music will usually work to help get customers feeling good and relaxed enough to buy produce.

5. Atmosphere

You want to create a warm and welcoming atmosphere in your supermarket. One of the easiest ways to do that is with music, as even if the customers aren’t aware of the type of music that is playing consciously, they will still hear it and be impacted by it. In short, softer, happier music prompts relaxation and helps up general purchases, and, as before, faster music prompts impulse buys.