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The Importance of IT Support and Maintenance for Your Servers

Whether you have opted for on-premise server solutions or cloud-based server solutions, you are still responsible for executing IT support and maintenance regularly, and whenever required.

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Email Attacks Using Cloud Services

Many companies that invest in an IT infrastructure seem to believe that it is a one-time effort. Whether you have opted for on-premise server solutions or cloud-based server solutions, you are still responsible for executing IT support and maintenance regularly, and whenever required.

The average lifespan of a server is around 3 to 3.5 years, after which its performance will keep declining, and by the time it reaches its seventh year, the performance will have reduced by 59%. An outdated server can suffer downtimes 62% more than an up-to-date server.

This means ageing servers that are not maintained well can add to your costs. Hence why, you have to treat IT support and maintenance as a critical effort for continued operational excellence, security, and efficient service delivery of your IT systems.

Are you still not convinced? Read on to find more reasons why you should be caring about IT support and maintenance starting today.

1. What Is Server Maintenance?

Before we focus on the varied advantages of server maintenance, let’s see what it is. Server maintenance is a process of keeping your servers updated and ensuring they are functioning optimally as they should.

As servers act as a repository for all your data, it is essential to keep them in tip-top shape to ensure the safety of all your confidential and valuable information.

Cloud Server Support And Maintenance

2. Benefits of Server Support And Maintenance

a. Keeping Up With Evolving Technology

The world around you will keep updating and upgrading itself to newer technologies and faster means of communication. When your servers cannot match up to the speed of the client applications, you will experience a considerable dip in performance.

b. Protection From Emerging Security Vulnerabilities

Just as systems get upgraded to better performance and functionalities, security threats, too, keep evolving. You need to apply regular security patches and updates to ensure your systems are protected from any new threat or vulnerability. Security patches offer protection from known vulnerabilities and can save you from any possible expensive data breaches.

c. Increasing Storage Needs

As your business grows, you will need better storage and memory requirements. But you may not realize it well enough until you hit a challenging bottleneck that stumps your server availability or causes severe performance issues.

Regular monitoring and logs help you analyze performance issues and figure out the exact root cause of the challenges you might be facing. They also help you figure out the best way to make use of your resources for optimal performance.

Regular maintenance helps you keep an eye on warning signs relevant to storage and performance degradation and encourage timely action before encountering serious data corruption issues.

d. Physical Maintenance

Companies often forget to take care of their servers physically, which results in serious hardware malfunctions and, in some cases, fire breakouts. You will have to ensure your servers are maintained at optimal room conditions with the right temperature and ventilation.

Heat can degrade server performance as well as cause fire accidents. Dust accumulation can also be a severe issue that you will have to take care of with periodic maintenance cleaning. Other physical maintenance activities can include checking and replacing wiring, loose connections, and installations.

IT Support and Maintenance

e. Data Compliance And Regulations

The data governance protocols and security protocols get updated every year, demanding the corresponding data handling servers be edited to conform to these standards.

f. Incident Analysis And Backup Plans

In case of an attack or server downtime situation, you need to have a recovery plan. Having proper maintenance logs will help you analyze the issue and take the appropriate steps towards a secured recovery.

It will also help you protect your systems from further cyber-attacks and take the necessary security measures.

Maintenance efforts also include setting up a robust backup plan that helps you quickly recover your systems in case of cyber attacks or physical damage to your servers.

3. What Does Server Maintenance Include

Server maintenance can include a variety of tasks that review the status of your servers and the efforts taken to keep them running at the optimal conditions. Some of the functions include:

  • Reviewing server logs
  • Automating reporting and error detections
  • Identifying potential security threats and risks
  • Maintaining a proper backup system.
  • Updating software, OS, and security patches
  • Monitoring disk usage

4. Draft A Server Maintenance Plan Today

For efficient server maintenance and support, you should be able to monitor your server performance and activities remotely. You will also need systematic reviews of user accounts, traffic analysis, and real-time threat detection and report.

You will have to draft a server maintenance plan and make sure it is appropriately executed. This plan should include the routine activities, maintenance logs, software used, and the roles and responsibilities established to take care of server maintenance. You can either choose to hire an in-house team or outsource server maintenance to an expert IT company.

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Computer

A Brief Guide To Computer Software

While most users rate computers in terms of their manufacturer or hardware, computing devices would be rendered almost unusable for most people without the software we run on them.

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Leverage the Power of Deal Room Software

While most users rate computers in terms of their manufacturer or hardware, computing devices would be rendered almost unusable for most people without the software we run on them. Sure, Hard Disk Drives (HDDs) and RAM, etc. are essential but, underneath, it’s the software we run on our machines that make them work and provide a helpful service.

1. The two types of computer software

In broad terms, computer software can be split into two types:

Operating Systems (OSs): Used to control the hardware and provide a virtual interface between hardware and user.

Applications: Application software programs (now commonly referred to simply as ‘apps’) perform practical benefits for users, e.g., programs like Microsoft Word or Adobe Photoshop.

2. The constant battle to maintain software security

One common consideration between OSs and applications is the need for code security during the development phase and further down the line to keep software updated and protect users from hackers. Cybercriminals are constantly trying to exploit issues and find backdoor security flaws in software.

For this reason, when you’re offered updates to your OS or the programs you run, you should install them as soon as possible to save leaving yourself exposed to new risks.

3. The early days of software programming

While its strength seems hard to believe, the first computer program was written back in 1843 by a mathematician, Ada Lovelace, to work with a physical machine built by Charles Babbage. Programming has come a considerable way since computers nowadays rely on a Central Processing Unit (CPU) to interpret software compiled in specific programming languages to understand and execute instructions set by the user.

Software programming languages to learn

4. The development of Operating Systems – a crucial turning point in modern-day computing

All computer-driven devices run an Operating System to function – everything from laptops and desktops (typically running Apple’s OS or Microsoft Windows) to mobile devices (mostly running Apple iOS and Google Android). The OS of a device allows it to manage hardware resources, offer User Interface (UI) components, and provide a platform to enable developers to write software to extend the usefulness of the machine.

Without OSs, the software you commonly use today would be worthless and amount to little more than lines of complicated code.

5. Software applications – the programs that make your device useful

Applications extend the OS of a computer to allow users to accomplish specific goals – for example, writing a document in Microsoft Word or listening to music on Spotify, etc. In short, apps are the side of computing that brings tangible benefits to the user. An OS on its own would be of little use – however, OSs remain the fundamental building blocks of all the programs you use.

6. Software utilities and programming tools – a subsection of applications

Utilities and developer programs are an essential subsection of apps that should not be overlooked. Utility apps allow users to modify their device – for example, by offering antivirus protection or performing backups.

Programmers use software development platforms to write new software and compile and debug code, allowing the developer to write programs that can then be run on a computer. Software dev programs also will enable the coder to test and convert their code into a format that the computer’s OS will understand.

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