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Artificial Intelligence (AI)

4 Benefits of Using AI Chatbots in Your Business

4 Benefits of Using AI Chatbots in Your Business. Main focus of every business to improve customer communication, and chatbots have played an essential part

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4 Benefits of Using AI Chatbots in Your Business

Most of the businesses in today’s world are adapting to the digital transformation and modernizing their business infrastructure to meet with the current customer demands. The main focus of every business is to improve their customer communication, and chatbots have played an essential part in it.

With the advent of technology, mainly around areas like artificial intelligence, it has become much more comfortable for businesses to assist their customers.

With the increasing popularity of social media platforms, chatbots are now the center of business messaging. According to Business Insider, most companies are starting to realize the importance of fluid customer communication, and almost 80% of all companies will want some chatbot implementation in their online websites and portals.

If you look at the benefits of chatbots, you can potentially find a million. However, here are some of the most valuable benefits of employing chatbots to assist in business success.

1. Better Lead Generation

Most businesses are based on an omnichannel model. It means that they have spread their products and services over different platforms such as Facebook, Instagram, etc. AI chatbots help these businesses to stay in touch with their customers via existing messaging apps like Facebook Messenger. With the help of AI chatbots, you can send personalized messages to your customers each time they visit your website or page and guide them on their customer journey. Customer service automation leads to happy customers, which in turn leads to better sales.

2. 24/7 Customer Support

As opposed to humans, an artificially intelligent machine is not prone to errors. It doesn’t get tired or need sleep to work its best. In this world where numerous shops are opening up, if you don’t provide your customers with 24/7 support, they will feel annoyed and take their money elsewhere. Having an excellent customer support service around the clocks has proved to be very influential when it comes to customer retention. You can make your chatbot use a friendly language and train the bot to answer common queries so that the customer feels important.

3. Save Customer Services Cost

The customer services department of any industry takes a significant chunk of its budget. Where I understand that the money you spend on customer doesn’t go to waste as your customers are your most valuable resource; however, you should save money where you can. According to a report, businesses spend nearly $1.3 trillion to answer customer requests. This cost comes in the form of hiring staff, salaries, training, and infrastructure. With the help of chatbots, businesses can save 30% of the money they spend.

4. Increased Customer Engagement

I don’t think I need to tell you how important it is for businesses to keep their customers engaged. With the help of a chatbot, you can deliver one-on-one responses to your customers. A chatbot is faster and more accurate when it comes to reactions, and they can easily make your customers happy and leave them satisfied. The pace with which these chatbots handle communications assists both the customers and the businesses like no one’s time is wasted in waiting.

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Artificial Intelligence (AI)

5 Ways Artificial Intelligence Can Positively Impact The Future Of Web Streaming

5 Ways Artificial Intelligence can Positively Impact the Future of Web Streaming. Better Encoding, Zero Privacy Issues, Improved UI

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5 Ways Artificial Intelligence Can Positively Impact The Future Of Web Streaming

Despite inspiring a considerable amount of intimidation, AI is at the forefront of innovation, especially in the post-pandemic era. However, as a futuristic technology, AI’s real essence needs to be ascertained from an open mindset. Reasons being the diversity of approach and the usefulness of AI as a multivariate resource for simplifying human indulgences!

Then again, AI’s role in optimizing video streaming experiences has been under a lot of speculation in 2021. As individuals rely heavily on streaming devices, streaming platforms, and even web streaming services to keep up with the leisure spells, even service providers are wrapping their heads around the inclusion of AI to make the experiences even more rewarding.

Those who aren’t of the positive impact of AI regarding the video streaming modules and workflows should closely follow this discussion. In the subsequent sections, we shall take a closer look at home Artificial Intelligence can impact the diverse clientele’ web streaming experiences, sans privacy and quality compromises.

1. AI and Video Streaming: The Relation

Artificial Intelligence AI Web Streaming

Before we move any further with this discussion, it is important to note how AI technology works, with video streaming being the subject of interest. AI put, equates to mimicking the human mind, albeit an intelligent one.

Before AI became a fad, intuitive human minds used to manually manage certain processes, slowing down the entire system in the process. On the other hand, AI goes relentless about the task and even empowers any given process with cumulative computational power about machines.

As with video streaming, AI comes in as a handy purported inclusion as the technology allows you to sift through massive data sets in a matter of seconds, something that is virtually impossible for any human mind. Therefore, in the immediate future, AI will aim to optimize streaming workflows by calculating bitrate, user expectations, and even network conditions.

Therefore, broadcasters will not have to worry about catering to diverse audience bases separately. The platform itself will be extremely intelligent, and content quality will vary as per preferences and resources.

If you are still unsure as to how AI will make such a lasting impression, considering the already evolved nature of the streaming devices, platforms, and services, keep reading on:

2. 5 Ways AI can help

a. Better Encoding

If you are not aware of how the concept of video streaming works, a better understanding of encoding is expected to help. This means the content-aware realms process and stream videos, where the quality, inclusion, resolution, and other aspects are in sync with the receptors hardware configuration.

While most encoding tasks are still being initiated manually, AI can help automate the process more with trained machine learning algorithms to work with.

Once AI is incorporated into the mix, optimizing bitrate, accounting for latency, and syncing along the video streaming protocols become easier than ever.

While most streaming platforms and applications is already pursuant in a given capacity, this inclusion will make the most sense of website streaming and relevant content, often lacking a dedicated UI to optimize the broadcasted quality.

Not to mention, the role of AI would impact VDO and even live streaming workflows, allowing broadcasters, enterprises, and companies to save a lot of money by facilitating curated bandwidth usage.

b. Zero Privacy Issues

Web streamers often find it hard to curate content based on locational and copyright issues. This means, if a web stream is broadcasting something sensitive where certain parts of the content are confidential and need to be blurred out, manual settings might not be as helpful.

On the other hand, AI can check and optimize the entire workflow and essentially take care of the brand names, signs, logos, and other information bits via advanced and trained computer vision.

This way, it becomes easier to send forth unique content.

c. Improved User Experience

Eventually, it all boils down to improving the overall customer experience, something most web streamers strive for. While a handful of web streaming resources already offered the best possible experience by eliminating clutter and issues related to buffering, AI implementation in other resources can have a similar effect.

Content tagging happens to be one such aspect as it allows the streamers to broadcast specific content pieces, depending on audience preferences.

Artificial intelligence, therefore, makes watching USTVGo on Firestick a more lucrative experience as you can get access to curated content, sans broadcasting issues.

Not just USTVGo, but other web streaming resources can also benefit from the concept of content cataloguing whilst helping convert prospects into active viewers.

d. Automated Detection

Have you ever seen certain channels blurring out sharp images and elements for a particular program or a movie? This is what AI aims to achieve on a larger scale.

Instead of manually monitoring every program, Artificial intelligence will bring in the ability to detect certain elements automatically whilst managing them as per preferences. This way, any web streaming platform can go safely and securely about VOD streaming without worrying about legal issues.

e. Zero Copyright Infringement

Here comes a more scalable aspect relevant to the AI implementation. Ascertain brands and enterprises are quite serious about their logos; streamers often look for technologies that can take care of the same by selectively hiding or blurring out the same.

Leveraging artificial intelligence can make this concept work, but streamers must first train the systems with relevant algorithms to facilitate seamless detection.

3. Bottom-Line

Artificial Intelligence, if leveraged right, can change the way web streaming is perceived in the modern era. With the streamers becoming more intelligent, it will be easier for the relevant broadcasters to rely on selective and optimized broadcasting.

While we are currently looking at web streaming, AI can also simplify the way businesses work with live streaming workflows and sessions.

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