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Artificial Intelligence (AI)

4 Benefits of Using AI Chatbots in Your Business

4 Benefits of Using AI Chatbots in Your Business. Main focus of every business to improve customer communication, and chatbots have played an essential part

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4 Benefits of Using AI Chatbots in Your Business

Most of the businesses in today’s world are adapting to the digital transformation and modernizing their business infrastructure to meet with the current customer demands. The main focus of every business is to improve their customer communication, and chatbots have played an essential part in it.

With the advent of technology, mainly around areas like artificial intelligence, it has become much more comfortable for businesses to assist their customers.

With the increasing popularity of social media platforms, chatbots are now the center of business messaging. According to Business Insider, most companies are starting to realize the importance of fluid customer communication, and almost 80% of all companies will want some chatbot implementation in their online websites and portals.

If you look at the benefits of chatbots, you can potentially find a million. However, here are some of the most valuable benefits of employing chatbots to assist in business success.

1. Better Lead Generation

Most businesses are based on an omnichannel model. It means that they have spread their products and services over different platforms such as Facebook, Instagram, etc. AI chatbots help these businesses to stay in touch with their customers via existing messaging apps like Facebook Messenger. With the help of AI chatbots, you can send personalized messages to your customers each time they visit your website or page and guide them on their customer journey. Customer service automation leads to happy customers, which in turn leads to better sales.

2. 24/7 Customer Support

As opposed to humans, an artificially intelligent machine is not prone to errors. It doesn’t get tired or need sleep to work its best. In this world where numerous shops are opening up, if you don’t provide your customers with 24/7 support, they will feel annoyed and take their money elsewhere. Having an excellent customer support service around the clocks has proved to be very influential when it comes to customer retention. You can make your chatbot use a friendly language and train the bot to answer common queries so that the customer feels important.

3. Save Customer Services Cost

The customer services department of any industry takes a significant chunk of its budget. Where I understand that the money you spend on customer doesn’t go to waste as your customers are your most valuable resource; however, you should save money where you can. According to a report, businesses spend nearly $1.3 trillion to answer customer requests. This cost comes in the form of hiring staff, salaries, training, and infrastructure. With the help of chatbots, businesses can save 30% of the money they spend.

4. Increased Customer Engagement

I don’t think I need to tell you how important it is for businesses to keep their customers engaged. With the help of a chatbot, you can deliver one-on-one responses to your customers. A chatbot is faster and more accurate when it comes to reactions, and they can easily make your customers happy and leave them satisfied. The pace with which these chatbots handle communications assists both the customers and the businesses like no one’s time is wasted in waiting.

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Artificial Intelligence (AI)

WORM-Compliant Storage: Exploring Write Once Read Many (WORM) Functionality

This is sometimes referred to as write once, read many, or WORM, compatible storage. With a name like that, it’s hardly surprising that many need help understanding it.

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How does WORM storage work

Organizations generate an immense quantity of data, yet sometimes they need or want to preserve it in an unalterable format.

For legal reasons, a non-profit organization may desire to keep its financial information in this format regularly. An institution may desire to save graduation records in this manner in case the actual records are lost in an accident. Businesses may desire unalterable records to avoid tampering, which might cover up fraud.

This is sometimes referred to as write once, read many, or WORM, compatible storage. With a name like that, it’s hardly surprising that many need help understanding it.

We’re here to help you get a grasp on things. Let’s go!

1. What Exactly Is Write Once, Read Many?

The simplest explanation is that it is immutable storage. You may write data to the storage device or medium just once. Following that, no one may legally alter the data in any manner.

CD-R discs are a basic kind of WORM storage. You may add data to the blank disk, but it will remain in that state indefinitely. You may damage or destroy the disk to prevent someone from accessing it, but you cannot modify the data contained in it.

WORM storage allows for repeated reads of the data. Assuming the disk or drive isn’t destroyed, there’s no practical limit to how often you can access the data.

2. How does WORM storage work?

There are two options for implementing WORM storage in your business. The first technique is hardware, which uses tape or a similar form of media that permanently stores data, making physical destruction of the WORM storage device the sole way to delete it.

Nonetheless, with many solutions migrating to cloud and SaaS services, selecting particular hardware might be challenging. However, many of these service providers now provide software-defined WORM solutions, which combine the flexibility of software with the strictness, security, and indelibility of hardware-based WORM.

Whether you utilize software or hardware to achieve your compliance objectives, the idea is the same. When someone writes data to a WORM disk, it remains there eternally. The assumption that you cannot alter the data on a WORM drive only refers to anything that has already been saved there; the ability to add new data is always available as long as there is adequate storage space on the drive.

Do you need WORM-compliant storage

3. Do you need WORM-compliant storage?

Unless your company works in the securities or healthcare industries, which are subject to SEC or HIPAA laws, there is likely no legal need to adopt write-once, read-many (WORM) compliant storage solutions. However, legal requirements are only one motivator for using WORM storage systems.

WORM compliant storage provides a key role in addition to regulatory compliance. For example, if you want to keep a safe archive of historically important documents, WORM storage is a wise solution. This guarantees that once data is written, it cannot be changed or erased, protecting the integrity and validity of critical documents over time.

Furthermore, in situations where internal workers may tamper with corporate documents, WORM storage adds an extra degree of protection. Creating immutable copies of papers makes it easy to check the correctness and validity of records, reducing worries about possible manipulation.

Likewise, WORM storage may serve as a protection for proof of trade secrets or intellectual property, providing a snapshot of data at a given point in time and preserving valuable assets from illegal changes or access. In conclusion, although WORM-compliant storage is not legally required for all enterprises, it provides essential advantages for data integrity, security, and crucial information preservation.

4. What are the primary advantages of WORM storage?

WORM technology protects businesses against many of the usual difficulties associated with data corruption and loss. The primary advantages of deploying WORM storage include:

Compliance With Industry Regulations

Using WORM storage helps firms comply with recordkeeping rules and laws. More than simply archiving data is required. Businesses must store their data in the right, unalterable format to comply with regulatory requirements and avoid significant fines and penalties.

Risk Mitigation for Poorly Archived Data

Companies must have a robust procedure for archiving all data. If information is needed as part of an audit or lawsuit and the required data is lost or damaged, difficulties (and penalties) will arise.

Better Information Security

WORM Storage secures precious and sensitive data and, more critically, prevents it from being doctored or changed. It guards against occurrences such as data being accidentally or purposefully manipulated.

Better Data Governance

WORM storage contributes to the present business-wide practice of rigorous and well-planned data governance. It also enables you to better adhere to the Electronic Discovery Reference paradigm (EDRM), a paradigm that describes the steps of the eDiscovery process throughout an inquiry.

5. Use Cases of WORM Storage

Professional content distribution includes financial records, police investigations, court testimony, computerized voting, and other applications in which data files must be safeguarded against manipulation or deletion, particularly when material is accessed, relocated, or transferred. Organizations transfer all data given over to the data investigation business onto WORM disks, ensuring that nothing changes beyond that point.

Transferring a read-only file across a network using encryption and passwords does not ensure that the file is original or untouched. Furthermore, it is usually preferable to enforce something in hardware rather than software since when the program is not operating, the data may be tampered with.

  • Corporate records
  • Financial and Insurance
  • Intelligence collection
  • Law enforcement
  • Electronic Voting
  • Court Proceedings
  • Medical Records and Devices
  • Public Records
  • Artificial Intelligence
  • Cyber-attack protection
  • IT security and log files

Conclusion

Write once read many compliant storage enables enterprises to safeguard information in a method that no one can tamper with. This may occur with something as basic as a CD-R or with software-based cloud storage.

The size of the data typically influences the medium used. You can keep a few papers on physical media without issue. Petabytes of data need a strong in-house storage ecosystem or a cloud storage provider.

If you decide to use a cloud storage provider, be sure to inquire about the retention term choices and redundancies.

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