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Business

Internal Communication – Doing Research and Creating a Clear Objective And Plan

Internal Communication Doing Research and Creating a Clear Objective, Creating a healthy organization is essential to start and run a business successfully.

Published

4 years ago

December 19, 2019

Jeremy Williams

Creating a healthy organization is essential to start and run a business successfully. You have to unify and engage your workforce in a joint mission. This is much more possible to achieve when you have a reliable two-way internal communications plan and feature-rich internal communication software. To make sure that your internal communication is efficient and focused, you have to perfect your domestic communication plan. You have to utilize all available avenues of communication. This can offer many benefits for your employees and your organization as a whole.

Internal Communication

Serious employees are always passionate and proactive. If you recognize and appreciate their work, they love to contribute to their jobs if they know how their work fits in the mission of the company. Let them understand the purpose of their work. Doing so will help them in understanding that their contribution is valued. When your organization is facing some challenges or problems, make your employees a part of the actual dialogue on the challenge. This can inspire your employees for higher engagement.

This, as a result, can make your employees happier and involve them reduce employee attrition, and therefore also save money on training new employees. Happy employees are always more productive. Good internal communications have also been shown to boost the bottom line for businesses. It is not a difficult task to accomplish. All you need is an excellent domestic communication plan partnered with useful internal intranet software.

1. Research Your Plan

First of all, you need to know where you want to go and then devise a plan. There has to be an action plan. You need to understand where your organization is now and where you want to go.

It takes energy and commitment to adopt and implement a new internal communication plan. It would help if you involved all the key stakeholders in the planning process. Your employees are the key stakeholders. Learn how your employees want to communicate internally. After all, they are going to share most of the information.

It is essential to survey their thoughts. This will produce yourself with a larger picture. You should also consider focus groups and dig deeper into the challenges you’re facing at present. If you are using some internal communication tools, analyze them. To make improvements, you need to find problems. See if you need to invest in internal communication software. This will help you in having a system in place.

2. Create Clear Objectives and Plan

Once you have completed your research, it’s time to set clear objectives and create a clear plan to achieve those objectives. Your research leaves you with raw data. You need to analyze and use this information to identify and set internal communication aims and create a plan to achieve these aims. In addition to the usual planning for setting actionable objectives, responsibilities, deadlines, and timelines, it takes a team to create a plan. All team members have to agree on clear outcomes.

You need to define your internal communication plan in measurable objectives.

What do you want to achieve with this plan?
When will you be able to measure your goals?
How will these measurable objectives help?

It would help if you had a SMART plan

S – Specific
M – Measured
A – Attainable
R – Realistic
T – Timely

Though it is essential to have a smart strategy, however, this is not the only thing you need. You need to choose the right one from available internal communication platforms. Choosing internal communication software should also be a part of the planning. Your communication much depends on your internal communication software.

Business

How Music Can Impact Your Customers’ Experiences Grocery Stores

As people are heavily influenced by music, it is important that, as a grocery store owner, you get the type of music right in your store. Why? Read on to find out!

Published

3 days ago

September 19, 2023

TwinzTech

How Music Can Impact Your Customers Experiences Grocery Stores

There’s a lot that goes into sales in any store. The people in the store, the store’s layout, the lighting, the color scheme, and, of course, the music.

If you were to walk into a grocery store and there was no music playing, it would be unnerving, to say the least, and there is a reason why. When most people think of music playing in a store, they think of the general type of music and link it to the products in the store.

As people are heavily influenced by music, it is important that, as a grocery store owner, you get the type of music right in your store. Why? Read on to find out!

Table of Contents

1. Increase Sales

Research has found that the right kind of music will boost sales. It is true!

The most successful grocery stores use familiar-sounding background music to promote sales, and there is a reason why- it works! Music for business is not a new area, and having a set playlist is better than simply putting it on the radio. When customers hear music that is familiar, they will feel relaxed, and when they feel relaxed, they are more likely to purchase items.

2. Reduction In Complaints

Nobody likes complaints, especially in retail. It has once again been found that those familiar tunes which you can play in your supermarket have been linked to a reduction in complaints being made.

The tempo of the music can impact the behavior of the buyers in your grocery store

It has also been shown to impact how customers assess their time in the store. For instance, one study found that customers who were waiting and were surrounded by unfamiliar music described the store as being dirtier, the staff being ruder, and the waiting times being longer. In the same market setting, a set of customers who had familiar music being played reported, well, the opposite!

3. Impulse Purchases

The tempo of the music can impact the behavior of the buyers in your grocery store.

Ever wonder why faster-paced music is played around the holidays? This is why! Studies have found that when it comes to playing faster-paced music, shoppers were more likely to make more impulsive buys, upping sales in the store.

4. Brand Promotion

There is a reason why when you go into a higher-end grocery store, they are playing more classically themed music. Or, when you go into a grocery store that is full of health-based products, there is a reason why they usually play more relaxed music.

They are trying to build an association with their brand. So, if you are looking for the right kind of music to play in your grocery store, think about what it is that you sell. For generic grocery stores, something like easy listening or happy music will usually work to help get customers feeling good and relaxed enough to buy produce.

5. Atmosphere

You want to create a warm and welcoming atmosphere in your supermarket. One of the easiest ways to do that is with music, as even if the customers aren’t aware of the type of music that is playing consciously, they will still hear it and be impacted by it. In short, softer, happier music prompts relaxation and helps up general purchases, and, as before, faster music prompts impulse buys.