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Augmented Reality (AR)

How Using AR and VR Can Improve Customer Experience

AR and VR are amongst technologies that have attracted the most attention in the past few years.




How Using AR and VR Can Improve Customer Experience

Technology is evolving at a crazy pace. What was one tech yesterday that can change overnight and turn into something much better? Not only this but new gadgets and gizmos are hitting the shelves every day. AR and VR are amongst the technologies that have attracted the most attention in the past few years.

After all, they have so much potential, and there’s hardly a person out there who didn’t imagine stepping inside a virtual world. But AR and VR offer much more than just entertainment. These techs will also revolutionize the way we shop. Their role in customer experience will be huge, and here are some of the most significant changes they’re about to bring.

1. General customer experience

The best way to attract many customers is to show them that your product or service works. In some industries, demonstrating product effectiveness isn’t tough. But what about the industries such as the protective equipment industry? If they wanted to give their customers a glance at how their products work, they’d have to simulate an entire emergency.

There’s no need to say how costly and difficult that would be. Luckily, technologies such as AR and VR are bringing changes, and companies in more industries will showcase their products at best. Companies that sell protective equipment can take potential customers into a virtual world where they can test the equipment before purchasing it.

AR and VR Can Improve Customer Experience

Similarly, eCommerce can give shoppers a chance to try on clothes or jewelry in virtual reality. While these techs still aren’t widely used to improve the overall customer experience, we might get to see it happen soon.

2. AR user manuals

We’ve all experienced it. You buy a gadget or appliance only to have no idea how to use it. Luckily, these things come with user manuals and find how the product works. But what if we told you AR technology could take these manuals to an entirely new level?

Let’s say you’ve bought a brand new car and you’ve got a bulky manual with it. Studying that manual could take hours, and you might still have no idea how some parts of your vehicle work.

With an AR user manual, all you have to do is point your smart device at a part of the car, and you get all the additional information about that part. Giants like Hyundai are already implementing this technology, and more car manufacturers will do it in the future. AR manuals make operating just any device more comfortable, but that’s not all.

They allow companies to offer customer support even once the customer takes the product home. This results in improved customer loyalty and a better brand image.

3. New and improved graphics

VR has been around for quite some time. While this tech is still in its infancy, we’ve already got to see it improve a lot. VR is closely related to the gaming industry, and it’s easy to assume why. Gamers have always wanted to take the gameplay to the next level and hop into virtual worlds.

As soon as the first VR headsets appeared, players started playing in virtual reality. To keep them happy, game developers have to work on continually improving graphics in their virtual existence. Some of the newest VR games to hit the market, such as Half-Life: Alyx and Archangel: Hellfire, come with absolutely amazing graphics.

Virtual Reality (VR) , VFX And Animation

Similarly, companies in the iGaming sector have been creating even better VR casinos and attracting more players. Slots and other casino games now come with better graphics and ultimately uplift the user experience. As the VR technology improves, we’ll get to see even better virtual worlds await for players. Therefore, it’s safe to say that VR gaming will boom in the next few years.

4. Better customer interaction

Many online shoppers need some help. Most eCommerce companies rely on chatbots to provide the help customers need. While this tech gets the job done, eCommerce companies still want to improve customer experience and secure more sales.

This is why we might soon get to see VR shop assistants replace chatbots and become a part of the online shopping experience. According to some reports, these shop assistants may arrive as early as 2025.

Moreover, they’ll immediately find their role in all industries. The technology is extremely dynamic. Just imagine browsing real estate online and having a virtual agent show you around. Or think about trying on clothes and having a virtual shop assistant help you.

As soon as this tech arrives, it’ll take customer experience across all industries to the next level. Soon enough, all companies will have to include it in their operations to remain competitive.

5. The bottom line

AR and VR technologies are continually growing, and they have the potential to change all aspects of our everyday lives. They’ll turn shopping into a more enjoyable experience, and more people will start visiting virtual and augmented worlds. The sky is the limit for these technologies, and we’ll have to wait and see how much they’ll advance in the future.

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Artificial Intelligence (AI)

AI in Education: Importance and Benefits of Using It

The potential is enormous, especially when artificial intelligence or simple AI is involved. It mimics the brain of the human and provides instant results and calculations.




Artificial Intelligence App Development Trends

Technology is widely used in merely all spheres of human activity. It serves people in a variety of ways. It simplifies many processes, provides tips, speeds up any function, enhances productivity, and so on. The potential is enormous, especially when artificial intelligence or simple AI is involved. It mimics the brain of the human and provides instant results and calculations. Therefore, it is no surprise this technology is used in education with huge benefits.

Lauren Bradshaw is a famous writer, professional researcher, and blogger employed at a leading essay writing service called CustomWritings. She covers many topics related to students, education, and technology. She has shared one exciting thought, and we want to provide it here:

“The use of artificial intelligence will sufficiently ease the life of students in many ways. Students will comprehend and learn new materials very fast. Smart technology will help to develop skills fast, and they will be applied correctly. The perspectives are enormous.” We understand the point of view of Lauren, because we think the same way. Our helpful blog post casts more light on the benefits and importance of AI in education.

1. Automation

One of the essential benefits of AI is the automation of merely all processes. It saves precious time and energy. AI can help students, as well as teachers and professors. For example, students can create interactive schedules that reflect all the tasks and grades they have. Thus, youngsters will know what should be done and how good their score is. AI will calculate the odds, and students will know if any adjustments and improvements are required.

Teachers and professors do not have to spend heaps of time checking the progress of their students. An intelligent program will take into account the grades of all students and will provide the average rates. Educators will not spend their energy doing that and will have more time to heed the students who need their support more.

2. Big Data Collection

Artificial intelligence may help learners and educators in finding the correct information. It works fast and ensures the desired results. Every time you place an online request, AI registers it and saves it in your browser’s history. This function helps to speed up the process of searching and makes it more accurate. After it gathers enough facts from the requests of all users, you receive instant targeted results. For example, you may write an “essay,” and the browser will provide you with all related products:

Artificial Intelligence (AI)

  • How to write an essay;
  • Essay writing structure;
  • Essay outline;
  • How to write an introduction to an essay;
  • How to research an article, etc.

It hugely saves time, and users receive instant search options that are relevant for them. AI may provide recommendations of information sources that can be helpful for students. These are:

  • Learning courses and programs;
  • Educational websites;

3. Assistance for Disabled Students

As we all know, some students have specific disabilities. They appeared because of accidents, traumas, or genetic peculiarities. Students have problems with talking, walking, or writing. AI can overcome most of those complications.

Let’s review a few typical situations. A student has problems with gripping. He cannot hold the pen firmly, and it is impossible to understand what he writes. Thanks to special digital writing tools and AI, this issue can be successfully solved. A student should take a special pen and write with it on the screen. AI will analyze what is written and will type it.

Another example is related to students with speaking issues. They may not be able to pronounce all the words. Thus, a specific AI technology can speak instead of them using an intelligent, sensitive algorithm. It can identify the quietest sounds and pronounce them instead of a student. Steven Hawking used to utilize this unique technology. Mind that he could not speak and even move.

4. Interactive Assistants

AI software is brilliant and can become the most effective helper of students. It is used in various learning tools and helps to improve skills and avoid mistakes. The most widely used learning apps based on artificial intelligence are:

  • Grammar checkers. These intelligent apps scan the text and underline grammar, punctuation, and spelling mistakes. They also show how to correct those mistakes.
  • Editors. Thanks to online editors, students receive editing tips to improve the readability of their texts.
  • Topic generators. If you have problems with choosing a topic, topic generators will help you. AI proposes the most relevant ideas after you specify at least one keyword.
  • Organizers. An intelligent organizer may become your assistant. It will schedule and adjust your routine. Thanks to its assistance, you’ll be able to control time and optimize your work.

5. Virtual Reality

Artificial intelligence allows using virtual reality or, shortly, VR. AI will create unique environments for students according to their needs and the goals of their educators. For example, nobody can travel back in time to observe Ancient Greece or Rome or travel to the time when dinosaurs lived. Thanks to a special algorithm, AI provides this opportunity.

They should only put on special glasses and headsets to feel the virtual world as accurate. Such use of artificial intelligence makes lessons more attractive and provides more details necessary for adequate comprehension. It encourages students to attend such classes and do their best to succeed in learning.

The Bottom Line

As you can see, the potential of artificial intelligence in education is beneficial for educators and learners. It assists fast and precisely. Students can find the required data, optimize their schedule, improve learning skills, get brilliant prompts, and save heaps of precious time. It is only necessary to find the right software, optimize, and use it correctly. The positive results will appear almost in a blink of an eye. AI has the potential we cannot ignore. It should be used wisely.

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